Full time
Contriva Inc.
Omaha, NE, USA
Job: Inside Sales Manager Full time This is an on-site position based in Omaha, NE, requiring full-time, in-office attendance (Monday Friday) Drug-free workplace/EOE See full job description below: SUMMARY The Inside Sales Manager (ISM) leads and optimizes SMO USA s Inside Sales operations, driving customer satisfaction, process efficiency, and team development. This includes driving customer satisfaction, optimizing quoting practices and tools, overseeing Automated Call Distribution (ACD) systems, and ensuring adherence to related procedures and work instructions. The ISM achieves these objectives in collaboration with the Customer Care Manager. Additionally, they lead their team and support the broader SMO organization in delivering world-class customer service to SMO USA s customers, prospects, outside sales force, and intercompany accounts. LOCATIONS This is an on-site position based in Omaha, NE, requiring...