Vaco
Mequon, WI, USA
Job title: IT Service Delivery Manager Location: Port Washington/Mequon, WI Type: Full-Time, Contract to Hire (CTH is preferred) Possible Direct Hire Experience: 7+ Years Rate: $60/65 per hour (salary conversion $120/150K) Important Note—You will be required to be onsite three days a week and two days remote. We will not consider candidates who need to relocate, candidates from Corp-to-Corp companies, or anyone who requires sponsorship now or in the future. SUMMARY OF THE JOB: Reporting to the Director of Information Technology, the IT Service Delivery Manager oversees technical implementation and process improvement projects to support outstanding service delivery. This position will deliver high-quality service to our clients and ensure service levels and processes meet their needs. ESSENTIAL FUNCTIONS: Service Management: Responsible for overseeing and managing our infrastructure engineering teams. The scope includes all ITIL processes, Asset Management, Access...