305 it support jobs found in Austin, TX

Description – IT Support Specialist Job at a glance: 9-month contract (Possibility of temp to perm) $25/hr + optional benefits (Medical, Dental, Vision, and 401k) Onsite (Austin, TX) Responsibilities: Install, maintain, service, and repair desk-side computer-related products and legacy systems, including hardware, software, networking, and operating systems. Provide support for Enterprise Servers, PCs, laptops, storage sub-systems, drives, computer and telecommunications systems, and networking. Handle call-taking and site-specific support. Maintain and support legacy products. Install and maintain PCs, associated software, networks, servers, and peripherals. Perform installations, moves, adds, and changes (IMACs) as required. Test and certify PCs, networks, servers, and client-approved applications. Required Skills: Experience in...

PROLIM (www.prolim.com) is currently seeking Product Support Analyst 2 for one of our top Client for Location- Austin, Texas 78701 Qualified candidates can directly send your updated resume and contact info via email: jayaprakash.hiremath@prolim.com Job description: 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This Support and User Testing Analyst will be responsible for providing first-line support to users experiencing issues with the CRM or TEA Help Desk systems, troubleshooting problems, and ensuring the smooth operation of the CRM and TEA Help Desk software. This analyst will also develop, and conduct training programs tailored to all...

REQUIREMENT IT Support Analyst / Help Desk Analyst / CRM Support Specialist Austin TX (100% Remote) Long term contract Need Overall 10+ yrs of experience is MUST 3 Reference is must from the Recent Project is MUST Reference Name (Must): Title: Company Name (Must): Phone Number (Must): Email Address: Professional Relationship: (Peer/ Co-Worker/Supervisor/Customer/End-User/Subordinate) Minimum Qualifications 4 years of experience using Atlassian Jira Products (Service Desk and Software) 4 years of experience in End User Testing of software releases Preferred Qualifications 2 years of experience using Zendesk Help Desk 2 years of experience using MS Modern Requirements Specific skill set required Strong experience in CRM & Help Desk system support Hands-on expertise in Jira Service Desk & Software Troubleshooting, user testing, and issue resolution. Writing, reviewing, and maintaining knowledge base articles....

PROLIM (www.prolim.com) is currently seeking Product Support Analyst 2 for one of our top Client for Location- Austin, Texas 78701 Qualified candidates can directly send your updated resume and contact info via email: jayaprakash.hiremath@prolim.com Job Description 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This Support and User Testing Analyst will be responsible for providing first-line support to users experiencing issues with the CRM or TEA Help Desk systems, troubleshooting problems, and ensuring the smooth operation of the CRM and TEA Help Desk software. This analyst will also develop, and conduct training programs tailored to...

PROLIM ( is currently seeking Product Support Analyst 2 for one of our top Client for Location- Austin, Texas 78701 Qualified candidates can directly send your updated resume and contact info via email: Job description: 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This Support and User Testing Analyst will be responsible for providing first-line support to users experiencing issues with the CRM or TEA Help Desk systems, troubleshooting problems, and ensuring the smooth operation of the CRM and TEA Help Desk software. This analyst will also develop, and conduct training programs tailored to all levels of CRM and TEA...

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Frame.io, an Adobe Company, is revolutionizing creative collaboration for over 1 million professionals globally. As an IT & Technical Operations Specialist on Frame.io’s Program Management and Operations Team, you will be instrumental in ensuring that the Frame.io team is ready, secure, and supported...

Alternate Locations: Dover, NH (New Hampshire); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Omaha, NE (Nebraska); Phoenix, AZ (Arizona); Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 74298 The Role at a Glance We are excited to bring on a Consultant, Project Management Support to the Group Protection Portfolio Enablement Organization. The Consultant, Project Management Support will contribute to the execution of portfolio initiatives that are aimed at transforming the customer experience through modernizing & advancing our capabilities and business processes. This role will contribute to strategic projects requiring group protection and claims business/technology knowledge, project & stakeholder management, and presentation skills. You will also be required to collaborate with...

Job Description Insight Global is looking for a Technical Support Engineer to work onsite at their client's facility in Austin, Texas. This person will be working in a Tech Cafe (service desk) environment and be responsible for the following: Troubleshooting any low/medium complexity customer (internal employee) PC issues, including software application troubleshooting, support for the core Microsoft applications (Windows 11, Office Suite, etc.). Basic complexity service desk support activities, such as, but not limited to: PC imaging (PXE boot/SCCM), data backup & migration, security administration, password resets, new user PC setup, basic break/fix activities, Asset/Inventory management, mobile device management (email setup), etc. Additionally, this person will assist with deskside support, including setting up monitors/docking stations for users. General assistance with various Service Desk activities as needed Providing excellent customer...

We Insure, LLC. is an independent insurance franchise that takes immense pride in providing like-minded entrepreneurs with successful agency ownership. With more than 200 agency locations in 35 states, We Insure continues to grow rapidly and supports our agency owners, customers, and carriers by facilitating faster service, greater efficiencies, better choices, and improved bottom lines. What makes We Insure stand out: we are data-driven for better value and people-led for better service. And our leadership is seeking more highly motivated, career-driven people to help lead our efforts! We Insure has received countless awards including Jacksonville Business Journal’s Best Places to Work and Fastest-Growing Private Companies, and Inc.’s 5000 Fastest Growing Companies. If you are looking for a long-term career in a supportive, goal-driven, growth environment with a company that believes in developing its people, We Insure is the right fit for you and we encourage you to apply...

Job Type Full-time Description Job Overview: The Director of Engineering & IT leads the team that enables the work we do on behalf of the Austin PBS community. You'll be bringing your skills and expertise to bear on helping a great team of people do their jobs well. This role provides hands-on management of the Engineering and IT functions within Austin PBS, supporting technology operations for the business. We do everything from office IT to TV transmitters, and are the creative problem solvers who can make anything work. You'll oversee broadcast operations, information technology, engineering functions, broadcast transmission/distribution services, production studios, and a suite of digital products and delivery systems. Staff you'll supervise: Broadcast Engineers (5), Tech Ops Coordinator, Network Administrator Role and Responsibilities: Oversee all Austin PBS day-to-day technology operations, from general office IT to broadcast Plan, develop, and maintain the company's...

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, drive to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and positively impact our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team. IT Concepts is looking for a Major Incident Management (MIM) Support Specialist within the VA End Point Support and Operations Monitoring contract. The candidates should have thorough knowledge to create plans to assure effective management, operations, and maintenance of systems and/or networks. Manage teams of...

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, drive to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and positively impact our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team. IT Concepts is looking for a Major Incident Management (MIM) Support Specialist within the VA End Point Support and Operations Monitoring contract. The candidates should have thorough knowledge to create plans to assure effective management, operations, and maintenance of systems and/or networks. Manage teams of...

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2024) Day to Day At Indeed, we are dedicated to providing exceptional service to both employers and job seekers. As part of our Operations Team , you will play a pivotal role in partnering with Sales and Customer Success (CS) teams to ensure a seamless and efficient experience for all parties. As a Business Operations Support Specialist II at Indeed, you will serve as a key liaison between Client Success, Sales, and Engineering teams, investigating and resolving technical issues ranging from minor bugs to critical problems. Your role involves using backend tools, your product expertise, and critical...

IT Systems Specialist Location: Onsite in Northwest Austin Schedule: Monday - Friday, 8 AM - 5 PM Compensation: $28+ DOE Position Overview We are seeking a dedicated and skilled IT Systems and Desktop Support Engineer to join our dynamic team. In this role, you will provide comprehensive technical support, maintain IT systems, and contribute to enhancing the efficiency and security of our IT infrastructure. Key Responsibilities Helpdesk Support Monitor and respond to user tickets in the ticketing system, providing timely assistance until issues are resolved. Configure and maintain laptops, desktops, and servers using Windows, macOS, or Linux operating systems. Manage and troubleshoot printer systems and related user issues. Provision user accounts, phone extensions, and voicemail within the Cisco Phone System. Deploy and update end-user systems with operating systems and business applications. Troubleshoot network connectivity, file access, VPN connectivity, and OS...

Lensa is the leading career site for job seekers at every stage of their career. Our client, St. George Tanaq Corporation, is seeking professionals in Austin, TX. Apply via Lensa today! Operations & Proposal Support Coordinator Fully Remote GA Job Type Full-time Description Overview Tanaq Government Services (TGS) delivers technical, operational, and management solutions for a wide range of federal, state, and local government clients. As part of the Tanaq family of companies, TGS combines innovative approaches and a commitment to client success with a deep respect for Alaska Native values and culture. TGS is a subsidiary of St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. About The Role We are seeking an Operations & Proposal Support Coordinator to play a crucial role in supporting the General Manager of Facilities by...

About Client: Client is a company that helps other businesses with technology and consulting services. They offer various services like developing software, managing computer systems, and providing advice on how to improve business processes. Client works with different industries like healthcare, finance, retail, and more. They help these businesses by using technology to make their operations smoother and more efficient. For example, they might create a mobile app for a retail store to make it easier for customers to shop online, or they might help a hospital manage patient records using computer systems. Overall, Client is like a trusted partner that businesses can rely on to solve their technology-related challenges and make their operations better. They have experts who understand the business needs and use technology to find the right solutions. Salary Range: $70-$75K/Annum Job Description: Wallet, Payment & Commerce (WPC) Operations team is seeking a Platform...

Title: Product Support Analyst 2 Agency: Texas Education Agency Solicitation: 70125047 Location: 101 E. 15th Street, Austin, Texas 78778 Duration: On-going, no ending date Visa: Must be US Citizen, Green Card, EAD. No H1B Telework Policy: The primary work location(s) will be at 100% Remote Required/Preferred Skills 4 years, Required - Using Atlassian Jira Products (Service Desk and Software) 8 years, Required - End User Testing of software releases 2 years, Preferred - Using Zendesk Help Desk 2 years, Preferred - Using MS Modern Requirements 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This Support and...

Company: Qualcomm Technologies, Inc. Job Area: Engineering Group, Engineering Group > DSP Architecture and Design General Summary: The Qualcomm's Hexagon DSP team is seeking a highly skilled Hardware Emulation Support Engineer with at least 8 years of experience to join us. The ideal candidate will have a strong background in System Verilog, proficiency in various programming languages, and excellent debugging skills. This role requires a deep understanding of Siemens big box emulators and familiarity with FPGA technologies. Key Responsibilities: Provide support for hardware emulation tasks. Debug using waveform, RTL, and disassembly code. Collaborate with team members to ensure smooth project execution. Manage version control using GIT; knowledge of ClearCase is a plus. Contribute both as an individual and as a team member. Requirements: At least 5 years of experience in System Verilog. Proficiency in Shell programming (Bash/C-shell...

Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit (http://redriver.com/wp-content/uploads/2024/12/2025-Red-River-Technology-BAAG_12.19.24-1.pdf) offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional). EOE M/F/DISABLED/Vet Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the American's with Disabilities Act of 1990, applicants that require accommodation in the job...

Job Title: Jira Product Support Analyst Local to Texas Location: Austin, TX (Remote) Duration: 6 - 18 Months Contract Responsibilities: 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. It relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This Support and User Testing Analyst will be responsible for providing first-line support to users experiencing issues with the CRM or Help Desk systems, troubleshooting problems, and ensuring the smooth operation of the CRM and Help Desk software. This analyst will also develop and conduct training programs tailored to all levels of CRM and Help Desk users, from beginners to advanced users, to enhance their understanding and efficient use of the systems....

Title: Mainframe Programmer Agency: Texas Workforce Commission Solicitation: 5106825MDPA3 Location: 101 E. 15th Street, Austin, Texas 78778 Duration: On-going, no ending date Visa: Must be US Citizen, Green Card, EAD. No H1B Telework Policy: The primary work location(s) will be at 100% Remote Required/Preferred Skills 8 years, Required - Experience as a Mainframe Developer/Programmer Analyst with Natural programming 8 years, Required - Demonstrated foundational experience with large-scale, complex mainframe productions systems 8 years, Required - Hands-on experience in design, implementation, and productions support of applications 8 years, Required - Mainframe Development background in design, analysis, and coding: Natural programming, TSO/ISPF, JCL, and DB2. 8 years, Required - VSAM files. 8 years, Required - Excellent interpersonal and communication skills for working in a global environment 8 years, Required - Strong analytical and problem-solving...

JOB DESCRIPTION POSITION: Product Support Analyst 2 DURATION: Long term Location: Austin, TEXAS Hybrid 5-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. This Support and User Testing Analyst will be responsible for providing first-line support to users experiencing issues with the CRM or TEA Help Desk systems, troubleshooting problems, and ensuring the smooth operation of the CRM and TEA Help Desk software. This analyst will also develop, and conduct training programs tailored to all levels of CRM and TEA Help Desk users, from beginners to advanced users, to enhance their understanding and efficient use of the...

Introduction to the job ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. The Customer Support (CS) organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local Custom Roles & Responsibilities...

Meta is looking for a forward thinking Network Engineer with technical skills in ILA Critical Infrastructure operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via processes, systems, and data in one of the largest-scale networks in the world. The right candidate will thrive in a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement process and technical system solutions at a global scale. Network Engineer, Operations & Support Responsibilities: Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work...