Contract
Top Prospect Group
Worcester, MA, USA
Are you a tech-savvy problem-solver with a passion for delivering top-notch customer service? Join us as an IT Support Technician, where you'll be the hero behind the scenes, solving technical challenges and ensuring seamless operations for our entire organization! Contract 2 months plus On-Site in MA two locations- Worcester area 23-25/hr Skills: Active Directory, Windows, Mac, Troubleshooting, Networking, Ticketing Systems The ideal candidate will provide front-line support for end-users, resolving a variety of technical issues. This role is critical in maintaining smooth IT operations across the organization and involves responding to helpdesk tickets, troubleshooting hardware and software problems, and assisting with onboarding new employees. Key Responsibilities: Serve as the first point of contact for employees seeking technical assistance via phone, email, or in-person. Provide support for hardware and software issues, including...