Full time
Elevance Health
Montgomery, AL, USA
Job Family: Customer Care Type: Full time Date Posted:Aug 08, 2022 Req #: JR12884 Location: NV, Las Vegas TX, Austin National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint AZ, Phoenix TX, Houston WA, Seattle TX, Grand Prairie CO, Denver Description Primary duties may include, but are not limited to: Managing incoming calls or incoming post services claims work. Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Obtains intake (demographic) information from caller. Conducts a thorough radius search in Provider Finder and follows up with provider on referrals given. Refers cases requiring clinical review to a nurse reviewer; and handles referrals for specialty care. Processes incoming requests, collection of information needed for review from providers, utilizing scripts to...