Dotdash Meredith
Remote (Los Angeles, CA, USA)
This assignment posting is for an Agency Worker opportunity with Dotdash Meredith. The Agency Worker is paid by a staffing agency employer. Agency Workers will receive a W2 from the staffing agency reporting their earnings for tax purposes. IT Service Desk Analyst (Contractor) In-office Expectations: This position requires in-person attendance at the office 2-3 days a week. As a Service Desk Analyst, you will be tasked to provide hands-on and remote technical support to end-users. You will be responsible for resolving technical issues, asset management, escalating problems as needed to Sr technicians, and providing excellent customer service. This role requires an understanding of IT systems, applications, and troubleshooting techniques. The IT Service Desk is a highly dedicated team that consistently delivers timely, world-class customer service by prioritizing, coordinating, and facilitating IT support requests for the Dotdash Meredith organization. Reporting to the...