Contract
Tekfortune Inc.
Frisco, TX, USA
Role - Network Cisco Voice Engineer Location – Frisco, TX or Phoenix ,AZ Duration - 1+ Year Job Description- Technical Certification: CCVP with at least 3 to 5 years of experience. Basic understanding of CUCM , IM&P & Cisco unity connection version (N-1). Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. Good understanding of Unity Connection Voice mail services. Good understanding of VoIP, MGoogle Cloud Platform, H.323 and SIP services. Good communication skills. Open for 24x7 availability Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. Expert level experience in handling Cisco IP telephony Network Infrastructure. independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Follow the escalation process Follow the shift hand-over process Update work logs Update the knowledge base Technically upgrade...