Orange County IHSS Public Authority
Santa Ana, CA, USA
DEFINITION Under supervision, to provide customer service and support to the public, IHSS Recipients, and IHSS Providers over the phone, in-person, or digital communication; to complete data entry and review data in digital databases in order to provide support and guidance, and to use a variety of simple or repetitive materials for which the format and/or content are relatively routine or standardized; and to do other work as required. EXAMPLE OF DUTIES • Perform a variety of general office duties which might include compiling information, calculating data, keeping records, maintaining files, sending emails, answering phones, and assisting the public. • Provide office support; including scheduling appointments and meetings, maintaining calendars, screening mail and taking informal minutes. • Review and proofread materials to correct spelling, grammar, sentence structure and to identify other errors or omissions. • Learn the procedures and regulations governing the...