Full time
Finra
Chicago, IL, USA
The Dispute Resolution Specialist supports case administration and the National Arbitration program for FINRA Dispute Resolution (DR). Essential Job Functions: Develops and implements policies regarding FINRA’s arbitration program. Works with Senior Management to ensure uniform, consistent, high quality dispute resolution services. Advises regional offices on various case administration problems, as necessary. Develops and conducts staff training on new rules, processes, and procedures. Updates content of FINRA publications relating to the arbitration process, including internal staff procedures. Serves as subject matter expert concerning expungement, jurisdiction, investment advisers, among other matters. Tracks payment of arbitration awards by firms and registered persons, and administers expedited suspension proceedings for failure to pay awards or comply with settlement agreements. Manages arbitration claim intake process. Establishes and monitors...