Guardian Life Insurance Company
Remote (Frankfort, KY, USA)
As the API Process Improvement Analyst II, you will spearhead communications with data exchange vendors to improve processes while being accountable to accurately address outstanding issues that require resolution and actionable insights and optimization. In addition, you will facilitate mapping of existing structure to Guardian Standards to ensure a seamless data exchange across systems to meet vendor needs when connections are not compatible with various platforms. Your role also entails identifying and triaging issues and supporting the resolution of all errors related to transferring, loading, and management of integrated data. Mentoring junior team members by sharing expertise and providing guidance is essential. You will also participate in projects with data exchange impacts including vendor changes, customer migrations, and customer add-on requests while setting up and configuring EDI/API connections for different types of data in complex situations. You are A...