Guardian Life Insurance Company
Honolulu, HI, USA
As the Processing & Policyholder Services Support Associate you will generate and administer portable and convertible individual policies for our group clients. You will also be responsible for maintaining an in-depth understanding of the end-to-end Conversion and Portability key processes and leveraging this knowledge to create accurate policies for our customers. This includes applying all contract provisions and procedures ensuring accuracy and timeliness of all incoming correspondence, telephone calls, as well as the generation of bills/reconciliation of premium on all ported/converted individual policies. You are A consumer centric, detail-oriented individual motivated by direct contact with customers to educate and issue policies and billing statements, and thrives in a fast-paced, deadline driven environment Able to build relationships with customers and colleagues further fostering excellent customer service and teamwork You will...


