Full time
Agfa Offset & Inkjet Solutions
Miami, FL, USA
We are looking for a system product support specialist to join our growing team. You will provide expert technical guidance and support when highly complex issues arise that have a major impact on customers, dealers, service engineers, service management, manufacturing and Engineering. Excellent analytical and problem solving skills. Ability to rapidly absorb & implement new technologies and procedures (hardware & software). Passion to provide outstanding service with personal initiative, attention to detail and commitment to quality. Able to travel to customer sites throughout US & Canada varying 40-80% depending on Business needs. Strong communication skills to contribute in Local competence center (remote diagnostics & phone support) Responsibilities Incumbent will be asked with little notice to assist with problem customer sites and to stay with the problem until it is solved Support Manufacturing and Engineering with technical support when new...