7232 project manager 4 jobs found

NY HELP No Agency Information Technology Services, Office of Title Project Manager 4 - 10382 Occupational Category I.T. Engineering, Sciences Salary Grade 27 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $106898 to $131665 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address State Campus, Bldg 5, Flr 4 City Albany State NY Zip Code 12226 Duties Description Under the direction of a senior Project Manager, the Project Manager 4 will be assigned to the Programs and Planning Bureau within the Chief Strategy Office (CSO) and will provide management and oversight for a product development team responsible for managing high-visibility...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...

Job Description A Cloud Support Operations Manager oversees the delivery and continuous improvement of regional support services. They lead support teams, monitor service levels, and implement best practices to ensure KPI performance to maximize uptime. Their responsibilities include optimizing support processes, collaborating with cross-functional teams, and ensuring compliance with security and operational policies. Responsibilities Process Improvement: Develop, implement, and optimize operational processes and support workflows for efficiency, reliability, and customer satisfaction. Service Level Management: Monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics to ensure high-quality service delivery. Regional Communication: Serve as an escalation point for regions, maintaining strong relationships and ensuring clear, timely communication. Collaboration: Work closely with product, engineering, and...