Contract
The Talent Advantage Group
MI, USA
Job Title: SaaS (ServiceNow) Platform Administrator Job Summary: We are seeking an experienced ServiceNow Platform Administrator to manage the daily administration, configuration, and maintenance of the ServiceNow platform . This role will be responsible for supporting key ITSM processes, including Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, and Performance Analytics , among others. The ServiceNow Administrator will also design and implement platform enhancements, including requirements gathering, configuration, integration, and testing. This position involves working closely with stakeholders to create and modify workflows, reporting dashboards, and documentation to optimize platform functionality. Staying current with new ServiceNow features and capabilities is essential to drive continual improvement and efficiency within the organization. Key Responsibilities: Administer, configure, and maintain...