15656 service delivery manager jobs found

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us. Job Posting Title Service Delivery Manager (Contact Center) Job Description The Manager Service Delivery is responsible for coordinating and driving medium and large-scale Member Operations client implementations and member experience/client relations in a consistent and effective manner. This position leads client listening sessions to identify enhancements to process and training and recommends adoption of best practices to reduce effort required of customers. This role will also lead implementation of Member Operations changes impacting clients that may be product, strategic, IT, senior leadership driven or operational in scope. Responsibilities Support clients by operating as the liaison between Member Operations teams...

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Expert Service Delivery Manager*** Remote U.S.-based Role Hiring manager: Heather Rowda, Recruiter: Giorgia Porceddu ABOUT THE ROLE Altera Digital Health is looking for a motivated Expert Service Delivery Manager to join our team. In this role, you will build and grow our customer relationships, serving as a true partner and the main point of contact between clients and our hosting services. As an Expert Service Delivery Manager, you...

The Service Delivery Manager is an operational role designed to ensure successful delivery of Managed IT Services for assigned clients. They serve as a primary contact point and work to establish communication channels, build strong relationships, promote regular touchpoints and deliver meaningful reporting. This individual is responsible for understanding service provider obligations, working with the service team to meet those obligations efficiently, and managing client expectations to high satisfaction levels. They are accountable for onboarding/offboarding completion, process monitoring and maintenance, level of effort (LOE) baselines and variance, scope boundary interpretation and communications, timely effort approvals and invoicing, service level agreement (SLA) compliance, client survey content, frequency and results, checkpoint facilitation, RCA delivery, and Service Review action items. The Service Delivery Manager is a full-time, client-facing position that...