543 service desk analyst jobs found

Position Information Posting Number S06105P Position Title Full-Time Service Desk Analyst I Department OIT Service Management Location Arlington Job Family Information Technology Position Status Full-time Work Hours Variable Work Schedule Monday – Thursday : 7 am – 9 pm Friday : 7 am – 8 pm Saturday – Sunday : 9 am – 6 pm Working hours will be established based on campus need. Open to External and Internal Salary Salary is commensurate based on qualifications and relevant experience. Duration Funding expected to continue Pay Basis Monthly Benefits Eligible Yes Benefits at UTA We are proud to offer a comprehensive benefits package to all our employees at the University. https://www.uta.edu/hr/employee-benefits To help you understand the full value of these benefits, we have created a tool that calculates the total worth...

Position Information Posting Number S06104P Position Title Part-Time Service Desk Analyst I Department OIT Service Management Location Arlington Job Family Information Technology Position Status Part-time Work Hours Flexible Work Schedule Monday – Thursday : 7 am – 9 pm Friday : 7 am – 8 pm Saturday – Sunday : 9 am – 6 pm Working hours will be established based on campus need and agent availability. 20 hours per week within our operational hours. Open to External and Internal Salary Hourly rate is commensurate based on qualifications and relevant experience. Duration Funding expected to continue Pay Basis Hourly Benefits Eligible Yes Benefits at UTA We are proud to offer a comprehensive benefits package to all our employees at the University. https://www.uta.edu/hr/employee-benefits To help you understand the full value...

Posting Details Position Information Posting Number S06105P Position Title Full-Time Service Desk Analyst I Department OIT Service Management Location Arlington Job Family Information Technology Position Status Full-time Work Hours Variable Work Schedule Monday – Thursday : 7 am – 9 pm Friday : 7 am – 8 pm Saturday – Sunday : 9 am – 6 pm Working hours will be established based on campus need. Open to External and Internal Salary Salary is commensurate based on qualifications and relevant experience. Duration Funding expected to continue Pay Basis Monthly Benefits Eligible Yes Benefits at UTA We are proud to offer a comprehensive benefits package to all our employees at the University. https://www.uta.edu/hr/employee-benefits Benefits To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including...

Position Information Posting Number S06104P Position Title Part-Time Service Desk Analyst I Department OIT Service Management Location Arlington Job Family Information Technology Position Status Part-time Work Hours Flexible Work Schedule Monday – Thursday : 7 am – 9 pm Friday : 7 am – 8 pm Saturday – Sunday : 9 am – 6 pm Working hours will be established based on campus need and agent availability. 20 hours per week within our operational hours. Open to External and Internal Salary Hourly rate is commensurate based on qualifications and relevant experience. Duration Funding expected to continue Pay Basis Hourly Benefits Eligible Yes Benefits at UTA We are proud to offer a comprehensive benefits package to all our employees at the University. https://www.uta.edu/hr/employee-benefits To help you understand the full value...

Posting Details Position Information Posting Number S06104P Position Title Part-Time Service Desk Analyst I Department OIT Service Management Location Arlington Job Family Information Technology Position Status Part-time Work Hours Flexible Work Schedule Monday – Thursday : 7 am – 9 pm Friday : 7 am – 8 pm Saturday – Sunday : 9 am – 6 pm Working hours will be established based on campus need and agent availability. 20 hours per week within our operational hours. Open to External and Internal Salary Hourly rate is commensurate based on qualifications and relevant experience. Duration Funding expected to continue Pay Basis Hourly Benefits Eligible Yes Benefits at UTA We are proud to offer a comprehensive benefits package to all our employees at the University. https://www.uta.edu/hr/employee-benefits Benefits To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool...

We are looking for Service Desk Analyst for our client in San Antonio, TX Job Title: Service Desk Analyst Job Location: San Antonio, TX Job Type: Contract Job Description: Must have Good English Communication and Conversation Skills (Verbal and Written) must have a Great Customer Handling Skills. Good Probing Skills and demonstrated Empathy skills. Customer Service Orientated. Highly self-motivated and directed. Capable of Multitasking in a high pace environment, effectively and efficiently. Ability to learn new information quickly and the willingness to always do so. Build rapport and elicit issue details from end users. Ability to absorb and retain information quickly. Able to make sound decisions and work with minimal supervision. Excellent interpersonal skills to foster cooperation among users, support teams, and peers. Create Incident or Service Request tickets, logging all pertinent Information. Utilize the...

Job ID Number R4885 Employment Type Full time Worksite Flexibility Remote Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Spanish speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be full-time and remote . What You’ll Do Provide General IT end-user support including: Utilize excellent customer service skills and exceed customers’ expectations. Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems....

Job ID Number R4882 Employment Type Full time Worksite Flexibility Remote Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Mandarin speaking users in an efficient and accurate manner.  This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat.  This position will be full-time, remote and 3rd shift. What You’ll Do Provide General IT end-user support including: Utilize excellent customer service skills and exceed customers’ expectations. Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical...

Job ID Number R4882 Employment Type Full time Worksite Flexibility Remote Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Mandarin speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be full-time, remote and 3rd shift. What You’ll Do Provide General IT end-user support including: Utilize excellent customer service skills and exceed customers’ expectations. Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues and problems. Provide...

We seek a Service Desk Analyst:: San Antonio, TX (Onsite) MUST Have have Good English Communication and Conversation Skills (Verbal and Written) MUST have a Great Customer Handling Skills Good Probing Skills and demonstrated Empathy skills Customer Service Orientated Highly self-motivated and directed Capable of Multitasking in a high pace environment, effectively and efficiently Ability to learn new information quickly and the willingness to always do so Build rapport and elicit issue details from end users Ability to absorb and retain information quickly Able to make sound decisions and work with minimal supervision Excellent interpersonal skills to foster cooperation among users, support teams and peers Create Incident or Service Request tickets, logging all pertinent Information Utilize the Knowledgebase/SOPs to respond accurately and effectively to requests or issue Where SOP is not available/updated think out of the box...

Job ID Number R4882 Employment Type Full time Worksite Flexibility Remote Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Mandarin speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be full-time, remote and 3rd shift. What You'll Do Provide General IT end-user support including: Utilize excellent customer service skills and exceed customers' expectations. Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose...

Job ID Number R4885 Employment Type Full time Worksite Flexibility Remote Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Spanish speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service skills via phone, email, or chat. This position will be full-time and remote . What You'll Do Provide General IT end-user support including: Utilize excellent customer service skills and exceed customers' expectations. Interact via telephone, e-mail, chat and one on one with customers to identify and diagnose technical issues...

Job Title: End User Support Analyst Location: Denver, CO Job Type: Full-Time Industry: Legal About Us: It is a prestigious law firm committed to providing exceptional legal services to clients. As part of our growing team, you will play a key role in providing technology support to our attorneys and staff, ensuring seamless operations across all our firm’s locations. Position Overview: We are seeking a skilled and proactive End User Support Analyst to join our Information Technology team. In this role, you will troubleshoot and resolve hardware and software issues, provide in-depth support for various technology systems, and ensure that our staff, attorneys, and clients receive the highest level of service. You will work collaboratively with firm-wide IT teams, application owners, vendors, and others to resolve technical issues and implement technology solutions. Key Responsibilities: End User Support: Troubleshoot and resolve hardware and software...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The exceptional EY experience. It's yours to build. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global...

At Torrid, our IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for our store, HQ, and warehouse users. As a team we aim to quickly and completely resolve issues that start and end with a fantastic customer experience. You’ll work closely with other IT teams to escalate issues and problems outside your scope of knowledge and/or expertise. Our Helpdesk Associates balance analysis, technical problem-solving, compliance with processes/standards, collaboration, documentation, and most importantly, amazing customer service to ensure personnel throughout the organization are always able to fully utilize the IT solutions they need to be successful in their jobs. THIS ROLE IS A CONTRACT ROLE FOR 6+ MONTHS Shift : Thursday - Monday 9AM - 5:30 PM WHAT YOU'LL DO: First and foremost, a Torrid IT Service Desk Analyst is accountable for producing a fantastic customer experience with every interaction they have...

As a Production Support Analyst, you’ll provide application support for our business. We are looking for a self-starter, an expert in issue management, addressing concerns from both external and internal clients to meet key performance indicators (KPIs) and service level agreements (SLAs). A core aspect of your role involves ensuring the seamless functioning of the application as deployed, emphasizing proactive and reactive measures to champion continuous service improvement. You will be a member of a critical team who: Provide Application Support - ensuring that the application is working correctly as deployed. Supporting Incident & Problem Management – analysis, investigation, diagnosis and problem solving to identify, troubleshoot and resolve production issues. Release & Change Management – support testing and release process for production fixes. Service Transition – facilitate the transition between project support and production support for...

Job Summary The Import VIP Analyst is the client’s advocate within MSC and the customer’s primary point of contact. The Import VIP Analyst provides exceptional customer service across diverse communication channels, aiming to maintain an ongoing positive relationship with the customer and all 3PL providers, such as brokers and/or forwarders, to maximize customer satisfaction and loyalty to MSC. The VIP Analyst is tasked with collecting, processing and compiling data for reporting purposes. The VIP Analysts monitors the Dynamics local queue, handling or assigning cases depending on the level of complexity. Key Responsibilities: Serves as the first point of contact at MSC for VIP customer. Monitors and reports on incoming cargo for qualifying VIP clients daily. Identifies and anticipates customers’ needs. Cultivates and manages relationships with participating accounts through high level of customer service. Strictly follows company policies and...

Requisition No: 848449 Agency: Business and Professional Regulations Working Title: SYSTEMS PROJECT CONSULTANT - 79010155 Pay Plan: Career Service Position Number: 79010155 Salary: $1,907.10 - $2,153.85 Bi-weekly Posting Closing Date: 03/16/2025 Total Compensation Estimator Tool DIVISION OF TECHNOLOGY SYSTEMS PROJECT CONSULTANT (Cybersecurity Specialist) Position Number: 79010155 Hiring Salary: $1,907.10 - $2,153.85 Bi-weekly *OPEN COMPETITIVE* Our Organization and Mission: The Division of Technology is dedicated to leveraging innovation, collaboration, and efficiency to empower progress, enhance digital infrastructure, and ensure technological advancements benefit society as a whole. The Work You Will Do: The incumbent in this position is responsible for the position will also assist in monitoring, detecting, and responding to security threats and vulnerabilities within the organization's network and information systems,...

Job Description The Financial Systems Administrator supports APCO's continued growth strategy by working with key stakeholders to support existing implementations while identifying opportunities for continuous improvement. This position will be responsible for system configuration, upgrades, security administration, change management, monitoring, governance and integration of system components. The Financial System Administrator will work with internal and external customers to understand business needs, design, test and implement technical solutions that support needed integrations, reporting and standardization of use across the organization. This role can pay a max of 140K annually. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment...

SYSTEMS PROJECT ANALYST - 79010761 Date: Mar 6, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\ operations/human\ resource\ management/for\ job\ applicants/e\ verify) . Requisition No: 848433 Agency: Business and Professional Regulations Working Title: SYSTEMS PROJECT ANALYST - 79010761 Pay Plan: Career Service Position Number: 79010761 Salary: $1,794.92 - $2,150.04 Bi-Weekly Posting Closing Date: 03/13/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) DIVISION OF TECHNOLOGY SYSTEMS PROJECT ANALYST (Help Desk Technician) Position Number: 79010761 Hiring Salary: $1,794.92 - $2,150.04 Bi-Weekly OPEN COMPETITIVE Anticipated Vacancy Our Organization and Mission: The Mission of the Florida Department of Business and Professional Regulation (DBPR) is to "License Efficiently and Regulate Fairly". The Division of...

SYSTEMS PROJECT CONSULTANT - 79010155 Date: Mar 6, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\ operations/human\ resource\ management/for\ job\ applicants/e\ verify) . Requisition No: 848449 Agency: Business and Professional Regulations Working Title: SYSTEMS PROJECT CONSULTANT - 79010155 Pay Plan: Career Service Position Number: 79010155 Salary: $1,907.10 - $2,153.85 Bi-weekly Posting Closing Date: 03/16/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) DIVISION OF TECHNOLOGY SYSTEMS PROJECT CONSULTANT (Cybersecurity Specialist) Position Number: 79010155 Hiring Salary: $1,907.10 - $2,153.85 Bi-weekly OPEN COMPETITIVE Our Organization and Mission: The Division of Technology is dedicated to leveraging innovation, collaboration, and efficiency to empower progress, enhance digital infrastructure, and ensure...

Lensa is the leading career site for job seekers at every stage of their career. Our client, Lincoln Financial Group, is seeking professionals in Dover, DE. Apply via Lensa today! Alternate Locations: Work from Home Work Arrangement Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 74224 The Role at a Glance This position will be responsible for data protection technology and platform delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection implementation and support assignments/projects while simultaneously leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. What You'll Be Doing Responsible for the engineering delivery of initiatives and operational support tasks related to the enterprise...

Job Description A multi-media client of Insight Global is looking to bring on a System's Administrator to their team in Denver, CO. This role will be primarily remote, with occasional travel to data centers within the Denver metro area. We are seeking a dedicated Linux and VMware Administrator with extensive experience managing Red Hat Enterprise Linux (RHEL), bare metal servers, and VMware vSphere technologies. In this role, you will administer and monitor production systems, triage and process alerts, optimize performance, assist with executing vulnerability management, and collaborate with cross-functional teams on infrastructure deployments. You will also implement process improvements through automation, maintain compliance, and perform timely troubleshooting. You must be a candidate who is self-motivated and enjoys problem-solving. Payrate range: $40/HR-$50/HR , Exact compensation may vary based on several factors, including skills, experience, and education. Benefit...

IT Analyst III | Authentication Services Support Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers. Epsilon's headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S. Why work for Epsilon: In joining Epsilon's team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements. Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and...