Full time
COMPUTER SERVICE PROFESSIONALS INC
MO, USA
Full job description Software Support Specialist - Banking LOCATION: Jefferson City, Missouri (On-Site) Position (Full-Time) Software Support Specialists are responsible for the installation and support of software products and services for the banking industry nationwide. Function as a primary customer contact in a help desk environment for product implementation, support, and problem resolution. Be the face of our company and provide a professional and exceptional experience to our customers. Function in a team environment to ensure the goals of our company are obtained. Some travel required during new implementations. JOB RESPONSIBILITIES: Participate as a member of the help desk, working directly with remote customers on software support issues. Investigate, gather information, and resolve issues for customers. Work with team members from other product groups and 3rd party vendors when necessary for implementations and issue resolution. Always...