5131 support engineer jobs found

Level 2 Desktop Support Engineer Seeking a driven and experienced Level 2 Desktop Support Engineer to join a boutique MSP in Richmond. WHAT’S ON OFFER $80,000 Package Inclusive of super. Full time role . Flexible working arrangements, Richmond, Victoria. Hybrid working model. Boutique Managed Service Provider (MSP). THE ROLE: Provide Level 2 support for desktop systems, hardware, and software issues. Diagnose and troubleshoot technical issues reported by clients. Escalate complex issues to Level 3 support or other technical specialists. Follow up with clients to ensure issues are resolved to their satisfaction. Collaborate with the Level 1 support team to provide exceptional customer service. Participate in project work as required. THE COMPANY: We are an boutique Managed Service Provider (MSP) located...

The Role: Application Support Engineer (Level 2) The Location : Dallas, TX Grade : 10 The Team You will work with a team of intelligent, ambitious, and hard-working software professionals recruited from reputed universities and industries. S&P Global, Global Markets Group (GMG) provides market intelligence, data, and technology solutions to all participants in the Global Markets. The Impact We're seeking a talented and highly motivated Level 2 Application Support Engineer. Solve interesting technical challenges in the area of multi-tiered distributed high-performance computing for an on-prem environment (migration to AWS in progress). The candidate is willing to explore new tools & technologies to meet the product demands. This individual will support the Municipal Bookbuild platform during regular US business hours (8 AM-6 PM) as part of a two-person application support team. What’s In It For You This position provides a software developer, or an IT...

Job Title: Technical Support Engineer Location: Houston, Texas Salary: 60k-90k /yr Requirement: Technical Support, IT Support If you are a Technical Support Engineer with experience, please read on! Top Reasons to Work with Us Based out of Houston, TX we are a well integrity software and advisory services company dedicated to working closely with clients to establish and continuously improve the safest and most efficient well integrity operations possible. We nurture a collaborative and innovative work culture. What You Will Be Doing The Technical Support Engineer will support end-users, perform complex systems analysis, and assist in resolving technical issues related to the company software products, third-party software/integrations, and infrastructure in support of our employees and customers. What You Need for this Position 3+ years of experience in IT/Technical support engineering Technical knowledge of both software applications and hardware/network...

JOB INFORMATION Role: Tech Lead/Environment Support Engineer - Storage Engineer Location: Plano TX/ Mclean VA(day 1 onsite, 3 days onsite in a week) Mode: Contract Description Provide the operations support for current storage and backup configurations including OS, SAN, NAS, Dell EMC Data Domain infrastructure. Understanding of EMC VMAX SAN, NetApp NAS storage and VMware SAN storage solutions and EMC Data Domain. Replication Design understanding of EMC SRDF for Block storage. Snapmirror replication for NetApp, EMC Data domain and replication technologies for File based storage solutions VMware SRM Integration with EMC SRDF solutions is a plus. Understanding of HA and DR concepts as applied to major Infrastructure areas (Compute, Storage & Network) is a desirable. Prior experience in designing secure cloud & virtualized environments is a plus. Good understanding of Brocade SAN Fabrics.   Trident Consulting is an award-winning...

Job Title : Support Engineer Level 1 Work Location : Austin, TX (Onsite working) Duration : Long Term Contract     JOB REQUIREMENT   Experience in providing support for hardware and software Experience answering customer calls and issues Experience in communicating information to customers Experience in providing quality customer service for all customers in resolving problems, ensures customer satisfaction and documenting the reported problems Experience with or knowledge of security requirements Experience in reporting, printing, and distribution of reports to customers and management as assigned Experience in notifying management of problems with processing and follows standards and procedures in correcting the problem or in transferring to the appropriate personnel for corrective actions Experience in assisting with documenting Standard Operating Procedures Experience with work production and reports failures and/or abnormalities for...

Technical Support Engineer Job Description We are looking for a dedicated technical support engineer to ensure that our customer’s business & technical issues are resolved in a timely manner. The duties in this role will include assisting customers with application installation, application & OS configurations and application processing issues, resolving issues via Jira Service Desk, email, or phone, and escalating serious issues to the software development team and/or Software Product Manager. The applicant should have extensive experience in ensuring customer satisfaction by providing timely, accurate and efficient solutions to all technical and business problems.   Support Engineer Responsibilities Determining if customer issue is technical or operational in nature and marshalling the appropriate resources to successfully resolve. Providing customers with application support via Jira Service Desk, emails, and calls. Assisting customers with...

If you are a Senior Support Engineer with experience, please read on! We are a leader in Industrial Automation products. We are known as a top-tier manufacturer of industrial automation and process control equipment. We provide smart and efficient automation solutions for the automotive industry, oil and gas industry, electronics, pharmaceuticals and healthcare. We are a company that is expanding with a ton of room for growth and are looking for top talent! What You Will Be Doing You will become the go-to resource for clients looking for technical assistance in the industrial automation sector. You will respond to consumer inquiries via phone, email, and other contact channels in a prompt and courteous manner and troubleshoot and fix technical problems with industrial automation systems, including networking, software, and hardware issues. You will also work together with cross-functional teams from engineering to sales to product management to increase customer satisfaction and...

Aussie Broadband’s (ABB) purpose is to change the game. As one our Enterprise Network and Voice Support Engineers, you'll support this by providing front line technical support for Enterprise, Government and Wholesale customer network, voice and security incidents and service requests. You will also adhere to drive best technical and support practices so that our customers receive a world-class customer experience. At Aussie Broadband we see difference as our point of difference.  We celebrate it, we support it, and thrive on it – because it means our team can bring their whole selves to work, and that we can better represent our customers and community.  We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’. Why work for Aussie? We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not...

Desktop Support Engineer - Onsite Houston, TX Contract – 6 Months+ Job Responsibilities: Provide desk side support to internal users Provide support to resolve problems escalated by the Service Desk or Client IT management. Provide timely follow-up and status to end users/Service Desk on incidents not resolved immediately. Escalate and manage service requests according to defined policies and procedures. Perform troubleshooting, resolution, break/fix, deskside support, hardware/connectivity support, and upgrades on installed equipment. Repair, service and install desktops, printers, laptops, and other peripherals utilized and supported within the Client facility, as well as repair, service and install approved and tested software packages on Client equipment. Coordinate with Client applicable groups to schedule and coordinate all IMAC activity. Perform required hardware repair and software support on all supported systems or work with appropriate...

IT Support Engineer - Full Time - Porirua * Do you enjoy problem solving and find you are a great trouble shooter? * Looking for a technical role where you can expand your knowledge and experience? * Can you train staff to use business technology and applications? We are wanting to continue to develop our team and are looking for someone who enjoys having their 'boots on the ground' providing core business IT Support. About the Role Reporting to the Digital and ICT Manager, this position is responsible for working with our staff and service desk partners to provide support that maintains our agreed service and operational level agreements. It's a hands-on role and will support the on-going technology needs of PSC to ensure that staff have the tools, applications and technology required to be effective and efficient in their roles and pro-actively identify opportunities to address business problems. On a day to day basis you will cover all aspects of IT support including...

IT Support Engineer - Full Time - Porirua * Do you enjoy problem solving and find you are a great trouble shooter? * Looking for a technical role where you can expand your knowledge and experience? * Can you train staff to use business technology and applications? We are wanting to continue to develop our team and are looking for someone who enjoys having their 'boots on the ground' providing core business IT Support. About the Role Reporting to the Digital and ICT Manager, this position is responsible for working with our staff and service desk partners to provide support that maintains our agreed service and operational level agreements. It's a hands-on role and will support the on-going technology needs of PSC to ensure that staff have the tools, applications and technology required to be effective and efficient in their roles and pro-actively identify opportunities to address business problems. On a day to day basis you will cover all aspects of IT support including...

IT Service Support Engineer  Make a difference supporting people and customers - no two days are the same Great office perks! Relaxed culture, free on-site parking, café and gym Ability to work on a rotating roster, including after-hours, on-call and weekends (as required) $70,000 - $80,000pa +Superannuation Emanate Technology are looking for an experienced  IT Service Support Engineer to join a high performing and growing customer service focussed team. The role offers a diverse and challenging work environment where you will engage with stakeholders and customers with IT requests whilst also assisting internal staff upskill their digital capability.   Key responsibilities: Record requests and supporting information and documentation in the internal ITSM platform. Install and deploy approved business solutions and software. Diagnose, troubleshoot, and resolve connectivity problems by analysing protocols. Manage user accounts including creation,...

Research Computing Support Engineer Job No: 525646 Work Type: Location: Main Campus (Gainesville, FL), Remote/Flexible Categories: RealCat Department: 14500000 - IT-RC RESEARCH COMPUTING Job Description Classification Title: Systems Admin/Programmer III Job Description: UF Information Technology (UFIT) is currently seeking six professional-level research support engineers to join Research Computing, a unit within UFIT. This team will provide advanced support for faculty with computational needs for research and education while optimizing the use of HiPerGator services in a hybrid position at UF Research Computing (UFRC), a unit under UFIT. UFRC is responsible for building, operating, and maintaining the University of Florida supercomputer called HiPerGator, #38 in the top 500 list and the fastest supercomputer owned and operated by a university in the USA. Employment with UFIT provides an excellent opportunity to work with other employees dedicated...

Job Title: Technical Support Engineer Duration: 12 Months with full possibility of extensions Location: Orlando, FL (This position may require a hybrid schedule to sit onsite 2-3 days of the week. This will be to the discretion of the hiring manager and the business needs. Duties: Position Overview: As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing and resolving the most challenging issues and escalation for the customer and provide technical guidance in addressing their business needs. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.  Top must have skills needed to be successful in this role · Advance knowledge of the components in a web applications stack. · Scripting languages (e.g. JavaScript, Python, Perl, Unix Shell, Windows. Shell). Skills:...

Description UKG is looking for a passionate Technical Support Engineer to join our team in our Weston FL or Alpharetta GA. In this role, your main responsibility will be functionally understanding customer problems, and problem solving / debugging to troubleshoot solutions with the goal of finding the root cause and fixing issues in both data and code. This role plays a huge part in the success of our team providing world-class technical support to our customers. You will work on the Benefits Development Team and partner closely with our product, development, and infrastructure teams to drive complex issues to resolution. This position requires strong analytical, problem-solving, and troubleshooting skills, and you will need to handle difficult/sensitive situations with clients in a professional, timely, and thorough manner. Qualified candidates are self-starters, results-oriented, and highly-motivated to provide excellent customer service. Responsibilities...

Preferably Sydney based / Hybrid setup (WFH +2x days/week in ofc) 12 months contract (strong potential for FT conversion) Max $540 /day (incl. super + laptop + training) Join one of the World's leading Cloud Software companies & become a key individual contributor to their highly collaborative & multi-talented Tech Support organisation! Our client is expanding & changing the way people work. They help modern enterprises operate faster and become more scalable than ever before. What You'll Be Doing We have placed several contractors for the team & are now looking to hire an additional Senior Technical Support Engineer (Performance team) who will be focused on the client's Platform Technologies supporting users/administrators of their platform. The enterprise IT Service Management platform combines ITIL process support & SaaS delivery to provide a flexible, intuitive and self-managing application in the cloud. You will be relied upon...

About Us The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria. Network Operations is a Group within the Department of Transport and Planning, and is responsible for ensuring the safe, efficient and reliable operation of Victoria's Transport Network. We continuously strive for better transport outcomes for all Victorians, every day. About the team SprayLine Road Services is an internal delivery team within the Department of Transport and Planning providing road maintenance services, construction and associated civil works,...

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: Our technologies are at the heart of modern applications that are enabling digital transformation across the globe! We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take extraordinary pride in being trusted advisers...

Description UKG is looking for a passionate Technical Support Engineer to join our team in our Weston FL or Alpharetta GA. In this role, your main responsibility will be functionally understanding customer problems, and problem solving / debugging to troubleshoot solutions with the goal of finding the root cause and fixing issues in both data and code. This role plays a huge part in the success of our team providing world-class technical support to our customers. You will work on the Benefits Development Team and partner closely with our product, development, and infrastructure teams to drive complex issues to resolution. This position requires strong analytical, problem-solving, and troubleshooting skills, and you will need to handle difficult/sensitive situations with clients in a professional, timely, and thorough manner. Qualified candidates are self-starters, results-oriented, and highly-motivated to provide excellent customer service. Responsibilities...

IT Support Engineer (Global) at Pantheon Systems, Inc London, England About Pantheon Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform. Pantheon’s core values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on! The Role Pantheon is currently looking for...

Description UKG is looking for a passionate Technical Support Engineer to join our team in our Weston FL or Alpharetta GA. In this role, your main responsibility will be functionally understanding customer problems, and problem solving / debugging to troubleshoot solutions with the goal of finding the root cause and fixing issues in both data and code. This role plays a huge part in the success of our team providing world-class technical support to our customers. You will work on the Benefits Development Team and partner closely with our product, development, and infrastructure teams to drive complex issues to resolution. This position requires strong analytical, problem-solving, and troubleshooting skills, and you will need to handle difficult/sensitive situations with clients in a professional, timely, and thorough manner. Qualified candidates are self-starters, results-oriented, and highly-motivated to provide excellent customer service. Responsibilities...

About Us The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria. Network Operations is a Group within the Department of Transport and Planning, and is responsible for ensuring the safe, efficient and reliable operation of Victoria's Transport Network. We continuously strive for better transport outcomes for all Victorians, every day. About the team SprayLine Road Services is an internal delivery team within the Department of Transport and Planning providing road maintenance services, construction and associated civil works,...

About Us The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria. Network Operations is a Group within the Department of Transport and Planning, and is responsible for ensuring the safe, efficient and reliable operation of Victoria's Transport Network. We continuously strive for better transport outcomes for all Victorians, every day. About the team SprayLine Road Services is an internal delivery team within the Department of Transport and Planning providing road maintenance services, construction and associated civil works,...

Job Title: Endpoint Support Engineer Location : Atlanta, GA Duration: : 12 Months Client – State of GA Hybrid   Job Description/Responsibilities:   The Endpoint Support Engineer is responsible for support of endpoint devices within their facility. A thorough understanding of user and business needs are essential.  In this role, an Endpoint Support Engineer has a good understanding of user and business needs.  Design, implement, and support approved technical solutions as well as resolve endpoint issues.  Additional responsibilities include: Designs, implements, and deploys platforms to support and meet business needs. Identifies and recommends opportunities for improvement and performance issue solutions. Provides intermediate-level technical support and monitors multiple technology domains/platforms through the use of monitoring tools and applications. Maintains comprehensive technical knowledge of software and infrastructure...