16709 support technician jobs found

job summary: Our Alexandria, VA client is seeking a deskside support technician for a 100% onsite role. This role requires excellent customer service skills coupled with a troubleshooting mentality and level II experience. This role may require travel between facilities on a daily basis. This is a long term, contract opportunity.   location: Alexandria, Virginia job type: Contract salary: $31.00 - 31.50 per hour work hours: 8am to 4pm education: Bachelors   responsibilities: These should be onsite staff, especially to assist with the phased transition of City staff back in to the office. This would include deployments, software installs, office setups/moves, and troubleshooting. The III position will assist with higher level projects as they come up. The Support Engineer III candidates should have at least 2 years Help Desk experience, college graduate preferred. Able to lead IT projects impacting user/computer configurations MS Office and Operating...

Posting Summary Working Title Division Support Technician Role Title Admin and Office Spec III Role Code 19013-SW FLSA Non-Exempt Pay Band 03 Position Number 28300148 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Henrico - 087 Hiring Range Maximum hiring salary: $41,000, based on related experience. Emergency/Essential Personnel No EEO Category...

ProSource is accepting applications for the following position on behalf of our client. If you are interested and feel you meet the qualifications, we would love to hear from you. Position: Senior Support Technician Location: Clearwater, Fl (Hybrid) Type: Direct Hire, Full-time Comp: $30 - $38 / hour Responsibilities Performs work on servers, network equipment, appliances, desktop equipment, voice systems, desktop systems, peripherals, and vendor services for the information technology department. Evaluates the workload and capacity of systems to determine the feasibility of expanding or enhancing computer operations. Makes recommendations for improvements in computer systems. Evaluates and test vendor-supplied software packages, upgrades, and patches for microcomputers to determine compatibility with the existing system, ease of use, and if the software meets user needs. Requirements Knowledge of computer hardware and software...

Location: Dallas, TX Salary: TBD Description: Our client is currently seeking a Technical Support Technician Qualifications Proven experience in an IT support role, involving extensive customer support, both remote and in-person Full understanding of Windows Environment and extensive experience with MS Office Suite A+ Certification Ability to travel, and ability to pass a Jacobs' driving record review Ideally, You'll Also Have Bachelor's degree in Information Technology ServiceNow or related ticketing management system Responsibilities As the Service Delivery Technician, you’ll join our collaborative and engaging IT team, working with business users to provide critical support to keep our teams up and running. Your team provides desktop hardware configuration and upgrades, monitoring, software installations, hardware upgrades, imaging and PC deployment. You’ll manage a Windows Environment, (AD account maintenance,...

Role : Field Support Technician Locations : Tampa, FL (onsite) Type : Contract   Responsibilities:   ·         Provide high level of customer service ·         Provide phone and deskside support to end users across the site ·         Utilize the ITSM ticket tracking system to categorize, prioritize and escalate issues as necessary ·         Take ownership of issue\request through resolution or escalation ·         Analyze hardware and software problems, perform trouble shooting per approved procedures, identify alternative solutions and take appropriate corrective action ·         Perform hardware and software setup, configuration, and testing per current standards and approved procedures Help create and maintain system support documentation  ·         Maintain excellent ticket hygiene (SLA management of tickets and tasks) in ticketing tool ·         Ensure that work is carried out within agreed Service...

Position Description Permits IT Support Technician assists with the Harris County Permitting system (e-Permits). This position is to provide excellent customer service and problem-solving for both internal and external users of the applications. Additionally, assist with Pre & Post Storm Event data analysis and support key operations via Disaster Assessment Recovery Enhancement (DARE) applications. Duties And Responsibilities Create, Edit, and Maintain applications developed in the Microsoft Power Platform. Investigate and respond to inquiries from the public and permit applicants and implement the resolution of problems. Coordinate with all Harris County departments that access the e-Permits and DARE applications. Assist with annual Storm Event preparation and training. Perform other duties as assigned Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or...

Position Description Permits IT Support Technician assists with the Harris County Permitting system (e-Permits). This position is to provide excellent customer service and problem-solving for both internal and external users of the applications. Additionally, assist with Pre & Post Storm Event data analysis and support key operations via Disaster Assessment Recovery Enhancement (DARE) applications. Duties and Responsibilities: Create, Edit, and Maintain applications developed in the Microsoft Power Platform. Investigate and respond to inquiries from the public and permit applicants and implement the resolution of problems. Coordinate with all Harris County departments that access the e-Permits and DARE applications. Assist with annual Storm Event preparation and training. Perform other duties as assigned...

About the Role We are on the hunt for the next great team member to join the Tec-NQ team. Based out of the Townsville Campus we’re looking for an experienced Level 1 Support Technician ready for a change…..OR a super driven recent Graduate [Cert 3/4, Diploma or Degree] with strong customer service experience (ie retail, hospitality etc) and is the "go to" person for friends and family with their IT issues. You'll need a great can-do attitude, and love working directly with customers…..along with diligence, enthusiasm, willingness to go the extra mile, and desire to contribute to a team of professionals. Show your skill and there is plenty of opportunity to move quickly and grow within our team! This role will have a HUGE level of VARIETY as you will provide general IT support as well as project support within the College as well as to our remote campuses with a high degree of customer satisfaction,...

Working at Falcon s means practicing your craft among collaborative and friendly professionals. We have attracted top talent from the feature film and visual effects industries, top theme park destinations, the video game industry, and others. Our work can be experienced in theme parks, museums, zoos, aquariums, location-based entertainment venues, live events, themed restaurants, retail locations, and more! This full-time role is responsible for assisting our technology team with daily tasks which include provisioning, installation/configuration, operation, and maintenance of systems hardware and software. The Junior Support Technician assists in supporting all technical operations of our studio. Day-to-day tasks include basic help desk support via a ticketing system supporting 70+ users, quickly and effectively responding to alerts and emergencies as well as the general preparation and maintenance of critical and periphery infrastructure. The applicant will also be expected...

Support Technician On Site Tampa, Florida The Support Technician provides both remote and on site support to clients. This includes delivering high quality customer service for a wide range of issues using technical problem solving skills. You will be providing support to a wide range of businesses from SME's to large multiple site organizations. You will take lead on the initial support and ticketing process following through with all communications. You must be a problem solver and use effective troubleshooting skills. This will be performed remotely using a wide range of software tools with occasional travel requirements to deliver in person support. The Role: Support software including Microsoft desktop and cloud products. Provide both on site and remote support Manage end to end ticketing support Monitor technical support for networks including routers, firewalls, servers, equipment and hardware. Provide support and training to end users....

We have an urgent long-term opening with one of our largest clients for a position of Desktop Support Technician, to work in Bradenton, FL. The ideal candidate should have strong experience as a desktop technician who will provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. **ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please** For immediate consideration, please contact: Aman PRIMUS Global Services Direct.9728538927 Phone No.9727536500 Ext.417 Email.jobs@primusglobal.com

DESKTOP SUPPORT TECHNICIAN The Atlanta office of a large law firm seeks a Desktop Support Technician to provide second-level support for the firm. The Desktop Support Technician will analyze and resolve various technology issues escalated from the first-level support team.  This large law firm has an excellent reputation in the Atlanta market. They offer a competitive compensation package including benefits. This is an in-office role with no remote opportunities.  Duties : Analyze and resolve escalated technical issues Oversee ticket queues Provide high-level diagnostic support Assist with after-hours emergency support Assist with inventory Handle desktop application testing and installation, user creation and modifications, and more Educate staff on various topics Communicate effectively with firm leadership and attorneys Other projects/duties as assigned Requirements: Minimum of 2 years of experience in an IT/Desktop support role in a law firm environment...

Title: Support Technician Location: Austin, TX (78744.) Duration: Long Term   DESCRIPTION OF SERVICES    All work products resulting from the project shall be considered "works made for hire" and are the property of the  Texas Comptroller of Public Accounts  and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.  Texas Comptroller of Public Accounts  will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).   The Candidate will perform systems support work. The candidate will work in the 24x7x365 IT Client Support-Operations, Help Desk, Data Center, and Desktop Support and/or Print areas. This position will be on site working with the Night Shift Team (545pm-615am) and possibly the Day Shift Team (545am-615pm). The IT Client Support Team works on site and has rotating weekend shifts. This position may...

Title: Mac Support Technician / Field Service Officer Location : Allen, TX 75013 12+ Months-CTH Job Description: Under supervision of Regional Field Service Manager install configure, service, maintain information technology systems and applications on a Mac Device. Maintain a daily IMAC, Incident, and Refresh resolution rate of 5+ tickets per day. It is an onsite type role that does require strong people and communication skills along with a solid background of Workstation support. Minimum 3 years work experience. The Individual must be able to work alone and within a team. The ability to followed defined processes and carry out various Operational type task. Strong ability to troubleshoot and isolate Level 2 type issues that are related to either Mac Hardware or Software environments. Advanced Experience in MAC Operating systems. Candidate should also have a knowledge of all Windows related Hardware and Software type issues....

We are looking for a Support Technician for a contract opportunity in Fort Worth, Texas. You: 2 years of experience with installation and supporting desktops, laptops, printers and plotters 2 Years of experience supporting current Microsoft Office Suite (2016, 2019, Office 365) Knowledge of documenting cases and completing work Knowledge of Windows installation/support/troubleshooting tools and working with Microsoft support Knowledge of Windows profile management for supporting information transfers between computers Knowledge of Active Directory, SCCM, Dameware and other enterprise-related support tools Knowledge of TCP/IP, DNS, and client-side connectivity troubleshooting What We Offer: Competitive compensation and benefits including health, dental and vision Great work-life balance This is a long-term contract opportunity in Fort Worth, Texas and no sponsorship can be provided. Candidates must be able to pass an extensive CJIS...

We have an urgent long-term opening with one of our largest clients for a position of Desktop Support Technician, to work in Bradenton, FL. The ideal candidate should have strong experience as a desktop technician who will provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. **ALL successful candidates for this position are required to work directly for PRIMUS. No agencies please** For immediate consideration, please contact: Aman PRIMUS Global Services Direct. Phone No. Ext.417 Report this job Dice Id: 10117354 Position Id: 2023-41172

We have an immediate long term contractual opportunity with one of our largest clients for a position of Desktop Support Technician in Colorado Spring, CO/Tampa, FL. The ideal candidate will be required to have strong hands on providing hardware/ software/ network problem diagnosis/ resolution via telephone/email/chat for customer's end users. Will be able to coordinate with level 2 and 3 and support staff that provide hardware/ software/ network problem resolution. PLEASE NOTE: Unfortunately, we cannot work with other firms for this project. All assigned project resources will work directly on a W-2 basis for PRIMUS. For immediate consideration, please contact: Swetangi PRIMUS Global Services Phone No: Ext: 413 Direct: Report this job Dice Id: 10117354 Position Id: 2023-41181

The Desktop/End User Support Technician 3 maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. The Desktop/End User Support Technician 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. Responsibilities The Desktop/End User Support Technician 3 researches and resolves technical problems of moderate complexity, typically escalated from first line support teams. Responds to escalated telephone, email and on line requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and...

Desktop / Network Support Technician needed ASAP for a Contract to Hire position in Midland, TX! Our client is seeking a Desktop / Network Support Technician to join the Information Technology' organization located in Midland, TX that will provide IT Field Support and general computer desktop support for client's employees and contract personnel in the West Texas region. This role supports network operations in a real-time field environment and supports network operations in a multi-site, large enterprise network. Position must use the ServiceNow Help Desk ticketing system and work with an outsourced Help Desk personnel. Travel to other client locations in the West Texas area will be required as necessary. Qualifications: The successful candidate will have: 4 + years' experience on electronic communications and network systems. Good people skills and customer service focus Good written and verbal communications skills Self-motivated team player who can...

Full-time, onsite in Irondale (Birmingham), AL. Not remote-eligible. HOW YOU WILL IMPACT THE BIG PICTURE: As the IT Support Technician (Tier 1) you’ll be responsible for the set-up and maintenance of hardware and software, including the following OS platforms: Windows 7, Windows 10, and latest Mac OS. By providing a single point of contact for end users to receive support and maintenance, you will directly improve quality of operating efficiencies for Network employees. WHAT YOU WILL DO: Install, upgrade, support, clean, maintain, repair, and troubleshoot PCs, laptops, printers, scanners, mobile devices, Windows OS 7 & 10, Office 2013/2016 and other authorized desktop applications and peripheral equipment. Troubleshoot problem areas using diagnostic tools (in person, by telephone, or via remote access) in a timely manner; provide direct end user assistance when required. Anticipate trends by monitoring and analyzing incoming calls,...

Veracity is a Kansas City based company and technology consulting firm that helps our clients and our people excel through the power of technology, transparency and authenticity. It is in our DNA to lead with our values, bringing the human element to developing business strategies and implementing technology tools and processes. We have the right talent, the accountability and the curiosity to transform businesses into high-performing organizations where people and innovation come first.     Currently, we are searching for a Support Technician for full-time, onsite work based in Dallas, Texas in support of our client, the Federal Environmental Protection Agency (EPA).       RESPONSIBILITIES   The Tier 1 Helpdesk Support Technician will be responsible for supporting all approved hardware and software assigned to EPA staff.  This person will be responsible for supporting all community equipment (e.g., network printers, HP, DELL PC’s, scanners, etc.), as well as...

We have an immediate long-term opportunity with one of our prime clients for a position of Desktop Support Technician to work in Allen, TX.. The perfect candidate must have strong experience in providing support IMAC, Incident, and Refresh resolution rate of 5+ tickets per day. The applicant should have knowledge of Imaging and reimaging of MAC's Laptops to latest OS Version. Strong ability to troubleshoot and isolate Level 2 type issues that are related to either Mac Hardware or Software environments. Strong experience in JAMF is preferred. PLEASE NOTE: Unfortunately, we cannot work with other firms for this project. All assigned project resources will work directly on a W-2 basis for PRIMUS. For immediate consideration, please contact: Swetangi PRIMUS Global Services Desk: Ext: 413 Direct: Email: Report this job Dice Id: 10117354 Position Id: 2023-41080

There is currently an opening in the JPSO IT Division for a Helpdesk Support Technician. The work assignment is Monday – Friday, and the hours are between 8:00 A.M. to 4:30 P.M. Job Description Reporting to the IT Services Manager, the Helpdesk Support technician provides information and assistance to computer system users regarding the Jefferson Parish Sheriff's Office computer equipment and software. Key Responsibilities Provide first line response for users requiring assistance with a variety of custom and proprietary software/applications Research, resolve, and respond to requests for application support by phone, email, and/or walk-ins, in a timely manner and in accordance with current standards Track issues from submission to resolution, updating the IT knowledge-base and communicating learnings with team members Escalate issues to the appropriate support teams as necessary Follow up on tickets and escalations, at pre-defined intervals, until resolved. Act...

Position: Mac Support Technician / Field Service Officer   Location : Allen, TX 75013 Duration: Contract   Job Description:   ·         Under supervision of Regional Field Service Manager install configure, service, maintain information technology systems and applications on a Mac Device. ·         Maintain a daily IMAC, Incident, and Refresh resolution rate of 5+ tickets per day. ·         It is an onsite type role that does require strong people and communication skills along with a solid background of Workstation support.   ·         Minimum 3 years work experience. ·         The Individual must be able to work alone and within a team. ·         The ability to followed defined processes and carry out various Operational type task. ·         Strong ability to troubleshoot and isolate Level 2 type issues that are related to either Mac Hardware or Software environments.   ·         Advanced...