3900 technical support engineer jobs found

Job Title: Technical Support Engineer Location: Houston, Texas Salary: 60k-90k /yr Requirement: Technical Support, IT Support If you are a Technical Support Engineer with experience, please read on! Top Reasons to Work with Us Based out of Houston, TX we are a well integrity software and advisory services company dedicated to working closely with clients to establish and continuously improve the safest and most efficient well integrity operations possible. We nurture a collaborative and innovative work culture. What You Will Be Doing The Technical Support Engineer will support end-users, perform complex systems analysis, and assist in resolving technical issues related to the company software products, third-party software/integrations, and infrastructure in support of our employees and customers. What You Need for this Position 3+ years of experience in IT/Technical support engineering Technical knowledge of both software applications and hardware/network...

Technical Support Engineer Job Description We are looking for a dedicated technical support engineer to ensure that our customer’s business & technical issues are resolved in a timely manner. The duties in this role will include assisting customers with application installation, application & OS configurations and application processing issues, resolving issues via Jira Service Desk, email, or phone, and escalating serious issues to the software development team and/or Software Product Manager. The applicant should have extensive experience in ensuring customer satisfaction by providing timely, accurate and efficient solutions to all technical and business problems.   Support Engineer Responsibilities Determining if customer issue is technical or operational in nature and marshalling the appropriate resources to successfully resolve. Providing customers with application support via Jira Service Desk, emails, and calls. Assisting customers with...

Job Title: Technical Support Engineer Duration: 12 Months with full possibility of extensions Location: Orlando, FL (This position may require a hybrid schedule to sit onsite 2-3 days of the week. This will be to the discretion of the hiring manager and the business needs. Duties: Position Overview: As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing and resolving the most challenging issues and escalation for the customer and provide technical guidance in addressing their business needs. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.  Top must have skills needed to be successful in this role · Advance knowledge of the components in a web applications stack. · Scripting languages (e.g. JavaScript, Python, Perl, Unix Shell, Windows. Shell). Skills:...

Description UKG is looking for a passionate Technical Support Engineer to join our team in our Weston FL or Alpharetta GA. In this role, your main responsibility will be functionally understanding customer problems, and problem solving / debugging to troubleshoot solutions with the goal of finding the root cause and fixing issues in both data and code. This role plays a huge part in the success of our team providing world-class technical support to our customers. You will work on the Benefits Development Team and partner closely with our product, development, and infrastructure teams to drive complex issues to resolution. This position requires strong analytical, problem-solving, and troubleshooting skills, and you will need to handle difficult/sensitive situations with clients in a professional, timely, and thorough manner. Qualified candidates are self-starters, results-oriented, and highly-motivated to provide excellent customer service. Responsibilities...

Description UKG is looking for a passionate Technical Support Engineer to join our team in our Weston FL or Alpharetta GA. In this role, your main responsibility will be functionally understanding customer problems, and problem solving / debugging to troubleshoot solutions with the goal of finding the root cause and fixing issues in both data and code. This role plays a huge part in the success of our team providing world-class technical support to our customers. You will work on the Benefits Development Team and partner closely with our product, development, and infrastructure teams to drive complex issues to resolution. This position requires strong analytical, problem-solving, and troubleshooting skills, and you will need to handle difficult/sensitive situations with clients in a professional, timely, and thorough manner. Qualified candidates are self-starters, results-oriented, and highly-motivated to provide excellent customer service. Responsibilities...

Description UKG is looking for a passionate Technical Support Engineer to join our team in our Weston FL or Alpharetta GA. In this role, your main responsibility will be functionally understanding customer problems, and problem solving / debugging to troubleshoot solutions with the goal of finding the root cause and fixing issues in both data and code. This role plays a huge part in the success of our team providing world-class technical support to our customers. You will work on the Benefits Development Team and partner closely with our product, development, and infrastructure teams to drive complex issues to resolution. This position requires strong analytical, problem-solving, and troubleshooting skills, and you will need to handle difficult/sensitive situations with clients in a professional, timely, and thorough manner. Qualified candidates are self-starters, results-oriented, and highly-motivated to provide excellent customer service. Responsibilities...

Technical Support Engineer   About the role: tm stagetec systems is seeking a Technical Support Engineer to join our growing team. The position involves working both in our office and on-site with clients to ensure projects and support is completed to the high standards we are known for. The role includes supporting our customers’ hardware and software infrastructure. This role will often involve direct contact with clients, reporting, logistics, vendor management, documentation, and a high level of technical support.          Key responsibilities: Minimum 1 year IT/ICT support experience. Basic understanding of CSS, HTML, Javascript and Storage Systems Intermediate understanding of databases including SQL and MongoDB, Linux Administration, Networking, and Infrastructure Virtualisation Intermediate Technical Drawing and Writing Skills is preferred. Joining the on-call roster is required Some after-hours works are required Strong communication skills with...

Cliecon Solutions Inc, (head quartered in central NJ ) is one of the fastest growing and a leading consulting and management firm with 12 years of experience in Staff Augmentation. We handle complete recruiting cycle for fortune 500 clients, major implementing partners and tier -1 vendors. We specialized in recruiting for Application development, Big data, Databases, Infrastructure, Cloud, Mobile and ERP based solutions projects. Title: L1 Tech Support Engineer Location: New Brunswick, NJ (1/3 days in office) Duration: 6+ Months Job Description: (L1 Tech Support Engineer - should have good communication skills and call taking background, exposure to US client) 1. Experience working with US client (24/7 support) 2. Excellent problem-solving and communication skills 3. Excellent Customer relationship 4. Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role 5. Good understanding /...

Technical Support Engineer - Service Management This position may require a hybrid schedule to sit onsite 2-3 days of the week. This will be to the discretion of the hiring manager and the business need. Duties: Position Overview: We are looking for an experienced Technical Support Engineer with a passion for excellence. The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers. This includes developing subject matter expertise within the technical support department. The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the ServiceNow software and platform.   You will be a Subject Matter Expert for multiple applications and mentor other team members.   In this role you will: Debug JavaScript code as well as find better...

Technical Support Engineer We are looking for x2 Technical Support Engineers to provide high-quality support to daily operations across multiple systems and Cloud platforms. If you are eager to grow and progress your career within ICT this might just be the role for you! About the role: As a member of the ICT Operations Team, the Technical Support Engineer is responsible for providing top-quality support and operational management to the ICT Department. Working closely with all members of the team, you will administer and maintain ICT services and applications, playing a crucial role in promoting effective communication and proactive assistance to users. This multifaceted role encompasses Level 2 to 3 system and application support, ensuring that all users receive the necessary support to keep ICT services running smoothly. Overall, the Technical Support Engineer will be a vital asset to the ICT team, contributing to the ongoing success of the IHC Group. What you will...

Technical Support Engineer We are looking for x2 Technical Support Engineers to provide high-quality support to daily operations across multiple systems and Cloud platforms. If you are eager to grow and progress your career within ICT this might just be the role for you! About the role: As a member of the ICT Operations Team, the Technical Support Engineer is responsible for providing top-quality support and operational management to the ICT Department. Working closely with all members of the team, you will administer and maintain ICT services and applications, playing a crucial role in promoting effective communication and proactive assistance to users. This multifaceted role encompasses Level 2 to 3 system and application support, ensuring that all users receive the necessary support to keep ICT services running smoothly. Overall, the Technical Support Engineer will be a vital asset to the ICT team, contributing to the ongoing success of the IHC Group. What you will...

Technical Support Engineer We are looking for x2 Technical Support Engineers to provide high-quality support to daily operations across multiple systems and Cloud platforms. If you are eager to grow and progress your career within ICT this might just be the role for you! About the role: As a member of the ICT Operations Team, the Technical Support Engineer is responsible for providing top-quality support and operational management to the ICT Department. Working closely with all members of the team, you will administer and maintain ICT services and applications, playing a crucial role in promoting effective communication and proactive assistance to users. This multifaceted role encompasses Level 2 to 3 system and application support, ensuring that all users receive the necessary support to keep ICT services running smoothly. Overall, the Technical Support Engineer will be a vital asset to the ICT team, contributing to the ongoing success of the IHC...

Technical Support Engineer We are looking for x2 Technical Support Engineers to provide high-quality support to daily operations across multiple systems and Cloud platforms. If you are eager to grow and progress your career within ICT this might just be the role for you! About the role: As a member of the ICT Operations Team, the Technical Support Engineer is responsible for providing top-quality support and operational management to the ICT Department. Working closely with all members of the team, you will administer and maintain ICT services and applications, playing a crucial role in promoting effective communication and proactive assistance to users. This multifaceted role encompasses Level 2 to 3 system and application support, ensuring that all users receive the necessary support to keep ICT services running smoothly. Overall, the Technical Support Engineer will be a vital asset to the ICT team, contributing to the ongoing success of the IHC...

Senior Technical Support Engineer Contract opportunity :possibility of extension/ conversion to permanent Offering $66/hr including super Fully remote Can be based in Sydney/Melbourne About company: A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows. Responsibilities: The Senior Technical Support Engineer is an individual contributor position supporting users/administrators. This individual will be relied upon for their superior knowledge, ability and experience in technical support, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations. This role will be responsible for incident tracking and prioritisation, diagnosis, replication, troubleshooting and...

Hiring !! Tech Support Engineer Offering $58 per hour including super Hybrid/WFH work arrangements 12 months contract with possibility of extension / permanency The Company: A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows. Job Responsibilities: LDAP/Active Directory, SSO or other authentication or user management systems (e.g. Azure AD, Okta. SAML, SiteMinder) Email Infrastructure (e.g. Exchange, Office 365, Postfix) Web Services (consuming or providing) (SOAP, REST) Network infrastructure Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations Experience with relational databases (e.g. MySQL, Oracle). Experience using Linux/Unix OR Microsoft Server...

Whether you’re actively looking for a new role or just curious to know what is happening in the market at present, our industry experts would love to hear from you. Date Posted Job Reference ID 15906 Location Adelaide General Job Description Company Our client is a fast growing and award-winning team specializing in Energy Storage System and Integration Solutions in the Residential & Commercial sectors. They provide advanced turn-key lithium battery storage systems, controlled by EMS and their cloud base system with cutting edge algorithm to improve product lifetime and efficiency. Role Responsibilities This position requires regular site visits (up to 3+ days/ week) in regional SA and interstate travel to WA & VIC. Working hours are 9am to 5pm. For this role, it is critical to have flexibility in response to on-calls. All technical roles will have in-house training to get up to speed. Provide technical support to customers via phone,...

Greetings! One of our clients is looking for a Technical User Support Engineer- Subsurface and Wells in Houston, TX(On-site). Kindly mail us a copy of your updated resume along with the details like your expected hourly rate, location and the availability if the below mentioned requirements suit your skills.   Rate: $60-65/hr all inc. Nityo can pay Conversion Salary: $120k Must be local to Houston   Technical User Support (TUS) Engineer   Technical Skills and Experience ·        Experience supporting/working in a Subsurface and Wells IT environment, including graphical and data-intensive (SSW) applications ·        Experience/certification/integration of Infrastructure components (Desktop, backend, on-premise, cloud, virtualisation, data storage, networking etc) with Technical Applications (Schlumberger, Landmark, ESRI etc) and Data-stores. ·        IT support experience with extensive troubleshooting, root cause and analytical skills. ·...

Company Description This job may also be located in the following locations: Singapore, Singapore; Bangalore, India. Please note, your application for this job will be automatically submitted for these locations as well. Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to...

Verse Group has partnered exclusively with a national software company that has developed a bespoke application used across 400 different businesses. They're a collaborative, family friendly, pro work-life balance company and they need someone to join them in assisting customers all across Australia, providing outstanding service in every state. The day- day role Working at level 1 / 2 with their ticketing system to assist clients with using the application effectively. Providing support via telephone, helpdesk ticketing system and via remote access tools. Forming and maintaining relationships with clients, integration partners and the team. Developing in-depth knowledge of the application and being able to communicate this knowledge promptly, concisely and professionally to clients and internal teams. Executing first line support, following correct procedures with receiving and assigning, logging, and updating service requests. Participating as part of a team of 7,...

This newly created role involves working for a globally recognized iBank working closely with the regional business. You will support in-house developed and 3rd party applications for the Repo and Treasury Business. The role faces off to traders, sales traders, margin management, operations and regional IT management. You will be part of a global team, which supports the Business six days a week around the clock. The supported applications cover three main areas, namely the lifecycle management of repo trades, optimisation of the collateral inventory (Electronic Communication Networks (ECNs) with downstream systems are settlement, risk, P&L and MIS systems) and Treasury reporting that provide daily and monthly reporting deliverables internally and to the Financial Regulators (FINMA/FED/PRA). This role comes with a wide range of responsibilities, such as: keep the production environment stable by making well informed decisions. resolve incidents and requests in timely...

****PLEASE READ CAREFULLY BEFORE APPLYING*********** Position : – Technical Support Representative - L1/L2/L3 - IMMEDIATE JOINERS PREFERRED Work Mode : Contract on ABN for Maximum 3 Months, Converted to Full Time Role on or before the end of 3 months. Pay out : $45 - $65 per hour* + Commissions Your Location: North East, East, South East Melbourne About the Company: We are V4 Services Group based in Melbourne. This position is for our IT Support business division. Please see www.v4it.com.au for more details. In our IT division, we provide online and on-site support for home and business users, along with other offerings. About the Role: Providing IT Support to Home and Business Users for Issues like Emails, Internet Setup, Printers etc. This role requires extensive travelling around various Melbourne suburbs (Not Regional). Essential Requirements for this role: Should have strong technical knowledge of...

Preferably Sydney based / Hybrid setup (WFH +2x days/week in ofc) 12 months contract (strong potential for FT conversion) Max $540 /day (incl. super + laptop + training) Join one of the World's leading Cloud Software companies & become a key individual contributor to their highly collaborative & multi-talented Tech Support organisation! Our client is expanding & changing the way people work. They help modern enterprises operate faster and become more scalable than ever before. What You'll Be Doing We have placed several contractors for the team & are now looking to hire an additional Senior Technical Support Engineer (Performance team) who will be focused on the client's Platform Technologies supporting users/administrators of their platform. The enterprise IT Service Management platform combines ITIL process support & SaaS delivery to provide a flexible, intuitive and self-managing application in the cloud. You will be relied upon...

Sonata Software Overview   Sonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to deliver sustained value to customers. A trusted partner of world leaders in the retail, manufacturing, distribution, travel, services and software industries, Sonata’s software portfolio includes the Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, Kartopia E-commerce Platform©, Halosys enterprise development automation Platform©, CTRM Commodity Trading and Risk Management Platform© and KODO - AI Powered Customer Experience (CX) Platform. Sonata’s Platformation approach ensures services built on Microsoft Dynamics 365, Microsoft Azure, AWS, Cloud Engineering and Managed...

Mandatory Certification: Pega SSA Role Pega Admin • Installed and configured PEGA upgrades • Troubleshooting PEGA server related issues with PEGA APP team. • Update the keystore files ,certification and Fix the vulnerability. • Expertise in installation, configuration, and clustering and administration of BPM PEGA Application server • Coordination with PEGA App team, release management team for the code deployment. • Technical Engineer install and configure computer applications. • Engineers monitor and maintain computer networks. • Technical Engineer configure operating systems. • Technicians resolve issues related to the network. • Technical Support Engineer prioritize and manage the workflow. • Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems. • Engineers design computer systems to meet the particular requirements of their organization or...