15732 technical support jobs found

Perform purposeful work of national significance Work on exciting projects and emerging technologies across the business Enjoy flexible work practices, engaging work and an inclusive culture At BAE Systems we are recognised for delivering projects of global and national significance to our customers and with this we are known for developing some of the most impressive careers. We currently have a new opportunity for a Technical Support Officer to join our Information Management and Technology (IM&T) team,based in Osbourne, SA. What this opportunity will mean for you? Performing purposeful work where your efforts are recognized in an environment enabling you to thrive World class career opportunities, as our biggest project is YOU! Your success is our success Accessibility to flexible working arrangements that will provide you with balance and a lifestyle that fosters wellbeing Access to our competitive employee benefits program that are designed to...

Advertised Vacancy Number: IPS/SS806883 This is a permanent full-time position commencing Term 2, 2023 Como Secondary College (SC) is seeking an innovative and highly motivated individual to fill the position of Information Technology (IT) Technician. The role of the IT Technician is to maintain the school’s Information Communication Technology (ICT) systems and network, ensuring reliability and sustainability to maximise both educational and administrative outcomes, within the Departmental Asset management and Security regulatory framework. You will provide advice on technical issues and collaborate with administration to maintain and develop the network system. You will provide technical support and training to all users throughout the school on various software applications and provide access to systems and resources to comply with government/central network interfacing and verification policies to ensure data security and user compliance. It would be highly desirable...

Technical Support / Help Desk / Software Support / Helpdesk Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!   Key Points We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional Support provided is roughly 90% by email, 10% by phone This is a team of top tier help desk, software support, technical support, chat support professionals. This is where professionals go to work with other professionals   Why Join Our Team Great company culture with energetic, collaborative team Professional environment where everyone lifts everyone else up Work with highly-skilled team members in a modern and fun environment Business casual workplace dress Supportive management with high standards Excellent healthcare, dental, and vision benefits available   Your Daily Activities Will Include...

Technical Support Officer Location: Manuka, Canberra Employment Type: Full-time, permanent Salary Range: $89,136 to $97,242 + Superannuation Position number: #501167 Start Date: April 2023 Closing Date: 11.55pm, Sunday 2 April 2023 Catholic Education, Archdiocese of Canberra and Goulburn (CECG) plays an integral role in education both in the ACT and NSW operating 56 Catholic Systemic Schools and eight Early Learning Centres. About the role ( multiple roles available) As a customer centric Technical Support Officer, you will provide high level and valued technical support to a broad range of internal customers. Often working alone, this will include supporting the development, installation and configuration of information technology and communication systems as well as providing troubleshooting, maintenance, support, and optimisation services/support. The Catholic Education Office is committed to workforce diversity and creating inclusive...

Do you want to do work that really matters? Join the Certrec Team where each employee has the opportunity to Do What Matters every day . Our work assists the Power and Utility Industry protect the safety and security of the US Electrical Grid. Certrec supports power-generating facilities that advance commerce, education, transportation, technology, and automation. We are passionate about electrical power, whether it lights a runway, charges a vehicle, cooks a meal, or allows you to stream entertainment 24/7. Interested? Certrec is seeking a Technical Support Specialist I who can work in a fast-paced environment, where multitasking, technical savvy, and exemplary customer support skills are a must . You will work with our Operations Team to assist in providing our clients with a spectacular customer experience. Responsibilities Identify problems/issues within Certrec SaaS Products (terminology, bug, enhancement, interface, paradox, security, redundancy,...

Innova Solutions is immediately hiring for a Technical Support Analyst Position type: Full-time Contract Duration: 13 months Location: Atlanta GA As an Technical Support Analyst you will: Responsibilities To be successful in this position, the candidate must possess a strong background/experience with: · Computer systems administration · Database usage and administration · User permission administration · Manipulating large data sets · Microsoft Excel and Microsoft Access · Office 365 · Web-based applications · Troubleshooting and problem solving technical/systems issues · Working with multiple stakeholders across organizational lines to solve problems Additional qualifications: · Ability to understand and configure complex systems and workflows · Strong technical problem-solving skills (ability to navigate and work through many ‘unknowns’) · Curiosity, desire to learn, spirit of ‘continuous improvement’ · ‘Customer Support’ attitude: - Ability to work with...

Turbos, Nitrous, Forgies, Boost, Supercharger, Heli’s, RT, 60 foot, AFR, Timing, Piston, Crank, Haltech. If these words don’t mean anything to you. Move along now, this position is not for you. If however, the mere reading of these words has your heart rate bouncing off the limiter, we may just go together like E85 and boost. Haltech is a world leader in engine management systems. Our mission is to empower automotive enthusiasm using technology. We are looking to fill multiple positions within our sales and technical support team based in Sydney Australia. These roles will focus on selling and providing product technical support for Haltech’s full range of products which includes, engine control units, digital displays, power distribution modules and data acquisition and analysis systems. Work for a dynamic company shaking up our market. Help build and educate a network of passionate enthusiasts and workshop customers on how to select, sell, install,...

LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: TECHNICAL SUPPORT REPRESENTATIVE As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an...

Supplemental Information This vacancy is located at Louisiana State Police/Technology & Business Support. This position may be filled as a classified position as a promotional or probational appointment or as a job appointment. A job appointment can last for up to four years. Skills Preferred: Experience with wired and wireless network communications systems. Experience with imaging, installation and configuring of Laptop hardware, software and peripherals. Experience with troubleshooting electronic hardware and software devices and applications. Experience with network test equipment, power distribution and emergency power back up. As part of a Career Progression Group, vacancies may be filled from this recruitment as an IT Tech Support Analyst 1,2,3 depending on the level of experience of the selected applicant(s). Please refer to the 'Job Specifications' tab located at the top of the LA Careers 'Current Job...

Career Opportunity: Technical Support Specialist – ACRE Operating Group – Plano, TX Do you excel at problem solving client issues? Are you able to distinguish between hardware and software issues? Are you great with customers on the phone? If so, we have the opportunity for you. ACRE is a global leader in the delivery of integrated, intelligent technologies, and services. We have played an instrumental role in development and implementation of security technology initiatives on a global scale. We are seeking a hands-on Technical Support Specialist in Plano, TX. In this role, you will provide Tier 1 Help Desk support, system troubleshooting, RMA diagnosis and repair services to our customers. The ideal candidate will have strong customer service and technical skills. Additional Responsibilities include: Identify customers’ request via phone or email. Understand question/problem and identify responsible party. Create service cases and work...

Duration: 12 months contract + Contract to Hire   Job Description: Perform design tasks and develop components of application and technical architecture, Develop test cases and data, Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance. Education/Experience: High School Degree and Bachelors degree (computer science, software engineering, or relevant field) or equivalent work experience required. 8+ years experience required.   Responsibilities: • Provides application support troubleshooting , application testing , Knowledge transfer and post implementation review/ of new/changed...

job summary: Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles. Summary: Mid Level: Skills equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for Client systems. Experience with 1st and/or 2nd level support. strong customer service skills, strong people and interpersonal skills. Must have strong verbal and written communication skills. Additional Job Details: Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical support experience Minimum 1 year phone support experience Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software...

Details: Stefanini Group is hiring! Do you want to be a part of a highly innovative, digitally transformative team and work on cutting edge, state of the art technologies? If yes, then this is for you! Exciting opportunity awaits, let us help you get started! Click Apply now or call: (248) 936-5055 / email: Venus.Vinoya@stefanini.com for faster processing! Open to W2 candidates only! Workday Technical Support Lead Undergraduate Degree (e.g., BA, BS) preferred in computer science, information technology or a related discipline Responsible for creating quality software applications. Understands and documents global, regional, and local business processes for a specific business area (e.g., finance, supply chain). Knowledgeable of, configures and/or develops systems to support initial implementations and subsequent process optimization efforts. Works with IT team members to maintain solutions and ensure systems meet the needs of the global organization in...

Planet Technology has partnered with a Tampa, FL area company to locate an IT Technical Support specialist for a contract-to-hire role. Please note, this job will require travel between multiple locations (up to 25% of job) in the Tampa area. Responsibilities: Providing hardware and software break-fix support to end users for tickets escalated from the Service Desk. Re-imaging desktops and laptops, as needed, and deploys new equipment to end users. Retrieving equipment from departures to be re-imaged, reassigned, and updated in inventory. Monitoring the Client Support ticket queue to ensure that tickets are addressed in a timely manner. Configuring PCs for network access, and local printers. Configuring and maintains network printers to ensure security configurations are installed and maintained. Assisting with IT Asset Management responsibilities, which include updating and modifying asset records. Performing advanced diagnostics, analysis,...

About Alpha ESS: Alpha ESS is a leading provider of energy storage solutions that deliver reliable and cost-effective power to homes and businesses. Our products include batteries, inverters, and management systems that help customers to save money on energy bills and reduce their carbon footprint. As a growing company, we are committed to providing the best customer service and technical support to our clients. What you will be doing: Answering inbound Emails / Chats to the Customer Support queue during assigned hours. Improving customer satisfaction by helping our customers (Homeowners) and installers to solve technical problems as well as support installers during commissioning (email) . Documenting received cases and following up in a timely manner, documenting all activity in a central CRM/Help Desk software platform. Cooperating with AlphaESS Field Service Technicians and Field Application Engineers. Use and maintain the support knowledge base....

Whether you’re actively looking for a new role or just curious to know what is happening in the market at present, our industry experts would love to hear from you. Date Posted Job Reference ID 15963 Location Sydney General Job Description The Company Our client is a fast growing international manufacturer, specializing in Energy Storage systems and solutions in residential and commercial Solar and they are now expanding their teams in Brisbane, Sydney & Melbourne. The Opportunity The chance to join an award-winning team and provide phone-based technical support and be responsible for troubleshooting issues, providing solutions, and guiding installer/customers through the setup and installation process of the products. Role Responsibilities This position requires a high level of technical expertise, excellent communication skills and a customer-centric attitude, in order to provide timely and effective technical support via phone to...

Permanent Full-time Anywhere Date Posted Job Reference ID 15963 Location Sydney General Job Description The Company Our client is a fast growing international manufacturer, specializing in Energy Storage systems and solutions in residential and commercial Solar and they are now expanding their teams in Brisbane, Sydney & Melbourne. The Opportunity The chance to join an award-winning team and provide phone-based technical support and be responsible for troubleshooting issues, providing solutions, and guiding installer/customers through the setup and installation process of the products. Role Responsibilities This position requires a high level of technical expertise, excellent communication skills and a customer-centric attitude, in order to provide timely and effective technical support via phone to customers. Troubleshoot and diagnose technical issues...

Hiring !! Tech Support Engineer Offering $58 per hour including super Hybrid/WFH work arrangements 12 months contract with possibility of extension / permanency The Company: A well-established renowned software company who engages in the provision of enterprise cloud computing solutions. The firm delivers digital workflows on a single enterprise cloud platform called the Now Platform. Its product portfolio is focused on providing Information Technology, Employee and Customer workflows. Job Responsibilities: LDAP/Active Directory, SSO or other authentication or user management systems (e.g. Azure AD, Okta. SAML, SiteMinder) Email Infrastructure (e.g. Exchange, Office 365, Postfix) Web Services (consuming or providing) (SOAP, REST) Network infrastructure Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations Experience with relational databases (e.g. MySQL, Oracle). Experience using Linux/Unix OR Microsoft Server...

Whether you’re actively looking for a new role or just curious to know what is happening in the market at present, our industry experts would love to hear from you. Date Posted Job Reference ID 15906 Location Adelaide General Job Description Company Our client is a fast growing and award-winning team specializing in Energy Storage System and Integration Solutions in the Residential & Commercial sectors. They provide advanced turn-key lithium battery storage systems, controlled by EMS and their cloud base system with cutting edge algorithm to improve product lifetime and efficiency. Role Responsibilities This position requires regular site visits (up to 3+ days/ week) in regional SA and interstate travel to WA & VIC. Working hours are 9am to 5pm. For this role, it is critical to have flexibility in response to on-calls. All technical roles will have in-house training to get up to speed. Provide technical support to customers via phone,...

Technical Support Engineer   About the role: tm stagetec systems is seeking a Technical Support Engineer to join our growing team. The position involves working both in our office and on-site with clients to ensure projects and support is completed to the high standards we are known for. The role includes supporting our customers’ hardware and software infrastructure. This role will often involve direct contact with clients, reporting, logistics, vendor management, documentation, and a high level of technical support.          Key responsibilities: Minimum 1 year IT/ICT support experience. Basic understanding of CSS, HTML, Javascript and Storage Systems Intermediate understanding of databases including SQL and MongoDB, Linux Administration, Networking, and Infrastructure Virtualisation Intermediate Technical Drawing and Writing Skills is preferred. Joining the on-call roster is required Some after-hours works are required Strong communication skills with...

The Technology Support Specialist is responsible tier 1 and 2 day-to-day operation of the Technology Support Center's functions and works with student workers to support Florida Tech end-user technology. This specialty covers the delivery of support services including installations, consultations, troubleshooting, user assistance, and training for Florida Tech employees and students. Responsibilties Include : Troubleshoot technical issues and respond to service requests following agreed procedures. Follow ticket escalation procedures for tier III support resolution Ensure that the student support staff have been trained and updated to help support all technology related issues and concerns from end-users. Assists with student technician work schedules. Track support ticket progress and oversee incident workflows to ensure fast resolution of issues and requests. Log incidents and service requests and maintain relevant records: Identify and classify incident types...

Department for Child Protection Job reference: 524129 Location: 5000 - ADELAIDE Job status: Short Term Contract Eligibility: Open to Everyone Role Status: Full Time Term Vacancy Available until 8 September 2023 Remuneration: ASO5 ($83,273-$92,614 per annum + 10.5% Super) Role Details The Department for Child Protection is currently looking for a Senior Technical Support Officer to join the ICT and Information Management Services unit on a full-time term basis. The role is responsible for: Providing comprehensive technical support in the areas of desktop hardware and software applications. Liaising with external service providers on a technical level for the resolution of and software faults and other relevant matters to maintain quality customer service. Assisting in the ongoing maintenance and upgrade of all server, desktop and network infrastructure to the current supported products including the tracking of assets. Specifying, planning and verifying that...

Stefanini Group is hiring! Do you want to be a part of a highly innovative, digitally transformative team and work on cutting edge, state of the art technologies? If yes, then this is for you! Exciting opportunity awaits, let us help you get started! Click Apply now or call: (248) 936-5055 / email: Venus.Vinoya@stefanini.com for faster processing! Open to W2 candidates only! Workday Technical Support Lead Undergraduate Degree (e.g., BA, BS) preferred in computer science, information technology or a related discipline Responsible for creating quality software applications. Understands and documents global, regional, and local business processes for a specific business area (e.g., finance, supply chain). Knowledgeable of, configures and/or develops systems to support initial implementations and subsequent process optimization efforts. Works with IT team members to maintain solutions and ensure systems meet the needs of the global organization in terms of...

The Technology Support Specialist is responsible tier 1 and 2 day-to-day operation of the Technology Support Center’s functions and works with student workers to support Florida Tech end-user technology. This specialty covers the delivery of support services including installations, consultations, troubleshooting, user assistance, and training for Florida Tech employees and students. Responsibilties Include: Troubleshoot technical issues and respond to service requests following agreed procedures. Follow ticket escalation procedures for tier III support resolution Ensure that the student support staff have been trained and updated to help support all technology related issues and concerns from end-users. Assists with student technician work schedules. Track support ticket progress and oversee incident workflows to ensure fast resolution of issues and requests. Log incidents and service requests and maintain relevant records: Identify and...