30707 technical support jobs found

Job Title: Technical Support Location: Santa Clara, CA Duration: 12 Months Overview: Provides technical support to administrators, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex computer systems, complex software, integrations, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning applications and software. Troubleshoots and diagnoses design, reliability and maintenance problems or bugs to platform engineering/software engineering. What you will do in this role: Be a Customer Advocate providing support to users/administrators of our platform Understand our platform, cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations Resolve technical casescreated by customers looking forhelp to understand ortroubleshoot unexpectedbehaviors or...

This position will build and maintain the database for 1:1 accountability for AE s Wireless solution using LTE sim cards, Hotspot, phones, and pagers. Work closely with the following carriers: ATT, Spoke, T-Mobile and Verizon. This position will maintain the lifecycle of this equipment through deployment, upgrading and offboarding including legacy equipment previously issued. This position will develop a solution to identify Business Units (BUs) for each mobile account issued. This position will take over these responsibilities and make Wireless LTE assets a billable, trackable, auditable, and accountable service. This position will also work with the Desktop team to track out of warranty desktop and laptop equipment on the AE network and schedule it for replacement by the PCaaS team. Primary Roles and Responsibilities Technical Support Provide end-to-end coordination of cellular outages Provide hands on cellular support for users onsite as needed...

Job Description Insight Global is seeking 1 IT Support Analysts to sit onsite for a local higher education client. These candidates would provide support to all IT-related activities, assistance end users, coordination resolutions for end user issues, and follow-up to end user related IT problems and ensure a resolution. Provide technical support onsite and over the phone for Customers Software and network issues on laptops and desktops Troubleshooting and resolving issues with software and printers. Create and manage tickets We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin,...

Full job description Summary: The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities: Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer...

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. The successful...

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Sr. Manager, Global Product Technical Support, Clinical IT for Beckman Coulter Diagnostics is responsible for our support...

Position/Tittle: IT Technical Support Specialist Client: State of GA Department: Georgia Department of Behavioral Health and Developmental Disabilities Location: Milledgeville, VA Job Type: Contract 7 Months Responsibilities/Duties/Roles Description : IT Technical Support Specialist This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Objectives of this role Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and...

Title: Technical Support Location: Houston TX 77032 Duration: Contract to hire Compensation: $30 - $33hr Work Requirements: , Holders or Authorized to Work in the US 100% On-Site Monday to Friday - 7:00 am - 4:00 pm (rotating schedule after initial period Job Summary : Under strict supervision, the PC Support Technician will perform configuration, installation, and repair of PC hardware and peripherals, ensuring adherence to established company procedures. The role includes engaging with end users to define data migration needs and conducting data transfers when required. The technician will monitor trouble tickets, coordinate with vendors for equipment repairs, and assist in setting up PCs and peripherals for special requests. Additionally, the technician provides guidance to desktop support teams on hardware issues and upholds company safety, security, and software licensing protocols. Key Responsibilities : Configure, install, and repair PC...

This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic...

Full job description IT Technical Support [5 Days | Sembawang | L1/ L2 Onsite/Remote Support] Basic: $2,500 - $3,000 (Depends on EXP) Working Hours: 5 Days Location: Sembawang Interested applicants can sent your CV to email tonghai@careerstory.com.sg or via whatsapp to +65 8064 9869 (TongHai) https://wa.me/6580649869 Job Scope: Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions. Diagnose and resolve IT issues for customers both remotely and in person. Assist in coordinating and implementing IT projects. Set up, install, and maintain clients' hardware and software systems . Engage effectively with customers and internal teams to guarantee prompt resolutions. Support project managers in coordinating projects and managing tasks . Requirement: Proficient troubleshooting abilities in hardware, software, and networking environments. Strong communication skills...

Job Summary If you are looking for an opportunity in Technical Support, Emerson has an excellent role for you! Based in Singapore, the Technical Support Lead will lead the Technical Support team at Flow Controls Southeast Asia Service Center. In This Role, Your Responsibilities Will Be Being a technical reviewer for detailing work for make products (assembled parts, new valve assemblies) as well as handling the detailing work when required. Working with suppliers / factories to quote lead-time to sales team for New Assemblies valves inquiries; quote price and lead-time for special, nonstandard options. Working with suppliers / factories / parts team to quote estimated price and lead-time to sales team for no stock service parts, nonstandard parts, or obsoleted parts. Supporting for sourcing optimization task for Order Fulfilment team during quotation and purchasing step Working with Global production engineers / AP Industry team / technical support team to ensure...

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and...

Full job description Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Integrity, Collaboration, Learning, Inclusiveness, and Communication. RRCC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities. Summary of Position The mission of Information Technology Services is to maintain reliable and secure technology infrastructure in order to provide support for diverse learning platforms through knowledgeable support and industry standard technology in accordance with CCCS policy guidelines and RRCC mission statement. This position exists to bridge...

We are seeking a Tier 2 Thermal Technical Support Engineer to strengthen technical support team for all Liebert thermal products. Leading support across mechanical, electrical, quality, monitoring, and controls. Lead in the troubleshooting of direct expansion, chilled water, high density, and liquid cooling systems. The ideal candidate will possess deep expertise in thermal dynamics, demonstrate strong leadership skills, and drive continuous improvement initiatives. RESPONSIBILITIES Lead the support and advanced trouble shooting of thermal management systems. Mentor and support team members, fostering a collaborative environment and promoting technical growth within the team. Work closely with R&D and Offering to integrate new technologies and solutions into existing systems effectively. Implement best practices and innovative solutions to enhance thermal management processes and drive continuous improvement. Oversee implementation of upgrade/retrofit...

Full job description Scheduled Hours 40 Position Summary Under moderate supervision, provides support of desktop computer systems and other technology-based systems for University staff, faculty and students. Desktop support provides technical support for computer operating systems, software, hardware and networking. This level requires a broad understanding of all standard enterprise office technologies to effectively support customer technical needs. This is a Tier 1 high volume call center position. Job Description Primary Duties & Responsibilities: Desktop Support Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing...

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team...

ABOUT US: For 40 years, Zetron (a Codan Company) has delivered interoperable end-to-end command & control systems across multiple industries and international markets. With over 40,000 console positions, hundreds of established partners and value-added resellers, and coverage in more than 100 countries, we are an established global leader in connecting communications centers with field operations, personnel, and constituents. Zetron has more than 400 employees worldwide, including additions to its development, services, sales, support and back-office teams. Zetron is headquartered in Redmond, Washington (USA), with operations throughout the United States, Canada, the United Kingdom, and Australia to serve its growing global customer base in more than 80 countries around the world. ABOUT THE ROLE: Provide technical support via telephone and/or remote access to customers through triage, troubleshooting, and technical resolution of Zetron’s baseline and configured...

Job Title: - IT Technical Support Specialist Location: (Hybrid): Allen Building, Milledgeville 31062 - (Local Candidates Only) Pay Rate: $34/Hr. on W2, without benefits. Duration: 07+ Months - (Extendable based on performance) Job Description: Overview: Under broad supervision, the IT Technical Support Specialist provides ongoing management information system support through phone assistance and site visits, troubleshooting end-user issues and implementing software modifications tailored to user needs. Role Summary: This role involves overseeing IT systems and assets, assisting with system upgrades and fixes, and providing technical training and support. The ideal candidate will possess extensive knowledge of computer hardware, software, network maintenance, and industry trends to keep the organization on the cutting edge. By engaging with employees across the company, the IT Specialist will directly contribute to improved operational efficiency...

Company Overview Coolgear Inc. is a leading provider of cutting-edge USB technology and connectivity solutions. We specialize in offering a diverse range of USB products, hubs, adapters, and specialized equipment to meet the unique needs of various industries. With a commitment to innovation and customer satisfaction, Coolgear is dedicated to delivering high-quality products and exceptional support. Job Summary We are seeking a highly skilled and motivated Tier 2 Technical Support Specialist to join our dynamic team. In this role, you will be responsible for providing advanced technical support to our customers, addressing complex technical issues, and ensuring customer satisfaction. You will work closely with our Tier 1 support team, engineering department, and customers to resolve technical problems and improve our products and services. Key Responsibilities Provide advanced technical support to customers via phone, email, and chat. Troubleshoot and resolve...

IT Technical Support Specialist Primary Location: Milledgeville, Georgia V-Soft Consulting is currently hiring for an IT Technical Support Specialist for our premier client in Milledgeville, Georgia . Education and Experience Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. History of working in an Active Directory domain environment. Proficient at software installs and troubleshooting. Some networking knowledge, along with the ability to troubleshoot network issues from the command line. WHAT YOULL DO: Job Responsibilities: Install, configure, and support workstation software, hardware,...

TITLE: IT Technical Support Specialist LOCATION: Milledgeville, GA MINIMUM EDUCATION: Bachelor s degree in IT, related field, or equivalent experience. REQUIRED EXPERIENCE: 3 years INTERVIEWS: Web Cam Interview Only Short Job Description: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes & designs software modifications to meet users' needs. Complete Description: This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Skills:...

About the job Company Overview Taguchi Marketing is an Australian & Singaporean based software development company that develops and distributes the Taguchi® Marketing Automation Platform. The company operates in the Digital Marketing and Technology industry and has experienced significant growth over the past few years. What We Offer Taguchi are at the forefront of data driven marketing and you’ll be front and centre in working with clients and developers to deliver a broad range of exciting projects. You get to work with a growing number of blue-chip brands in across a variety of industries Very competitive salary Convenient Singapore CBD location Taguchi are in an exciting growth phase in terms of product development and client adoption. It’s a small and collaborative team where you will be exposed to and learn from leaders in their respective fields. On top of that, everyone is friendly and accommodating. We provide opportunities for career...

Location: Notting Hill, Victoria Role Type: Permanent, Full-time Based 100% in our Melbourne office this unique opportunity has arisen for a Technical Support Representative to join our talented team providing superior technical support and assistance to our customers (predominantly security installation professionals). You will have exceptional communication and problem-solving skills, working closely with key customers to test and replicate issues to define and close support tickets. Keen to continually learn, you will be confident advancing customer knowledge with key product information where applicable. Establishing rapport and building relationships with customers will be second nature, aided by your ability to quickly evaluate project specific technical issues and prioritize within a varied workload. ICT designs and manufactures our own cutting-edge products (software and hardware) which are highly versatile. Day to day there is significant...

IT Technical Support [5 Days | Sembawang | L1/ L2 Onsite/Remote Support] Basic: $2,500 - $3,000 (Depends on EXP) Working Hours: 5 Days Location: Sembawang Interested applicants can sent your CV to email tonghai@careerstory.com.sg or via whatsapp to +65 8064 9869 (TongHai) https://wa.me/6580649869 Job Scope: Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions. Diagnose and resolve IT issues for customers both remotely and in person. Assist in coordinating and implementing IT projects. Set up, install, and maintain clients' hardware and software systems . Engage effectively with customers and internal teams to guarantee prompt resolutions. Support project managers in coordinating projects and managing tasks . Requirement: Proficient troubleshooting abilities in hardware, software, and networking environments. Strong communication skills and a team-oriented mindset. A positive outlook...