4455 technical support specialist jobs found

AutoLeadStar is leading innovation and disrupting the US digital automotive space. We are replacing data silos with a fully connected and automated data platform (CDXP) that gives control and transparency over the whole customer journey! Our products are constantly evolving to provide smart data-driven solutions to the exciting new challenges raised by a fast-moving industry. We are a growing global team of ~100 people based out of Israel and the US. Our team is made of fun, smart, and goals-driven individuals who work in a highly collaborative way. We truly believe in each one’s ability to make a significant impact in any position and strongly encourage internal growth opportunities. As a Technical Support Specialist, you will be at the forefront of the post-sales process representing AutoLeadStar’s top notch customer services. You will be tasked with the overall support workflow from implementation to opening and solving support tickets. In this position you will act as the...

Job#: 1326448 Job Description: Our great client in Birmingham, AL has an immediate opening for a Technical Support Specialist. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to aboettcher@apexsystems.com . Specifically, you will be responsible for: Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated Managing proprietary software changes and the introduction of new and highly complex technologies Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc. The resolution of all field computer associated problems Leveraging a ticketing system to manage workflow Working occasionally with vendors; tracking service agreements Maintaining appropriate inventory to get new users up and running in short order Bring Your Best! What this role needs: To meet the basic qualifications for...

AutoLeadStar is leading innovation and disrupting the US digital automotive space. We are replacing data silos with a fully connected and automated data platform (CDXP) that gives control and transparency over the whole customer journey! Our products are constantly evolving to provide smart data-driven solutions to the exciting new challenges raised by a fast-moving industry. We are a growing global team of ~100 people based out of Israel and the US. Our team is made of fun, smart, and goals-driven individuals who work in a highly collaborative way. We truly believe in each one’s ability to make a significant impact in any position and strongly encourage internal growth opportunities. As a Technical Support Specialist, you will be at the forefront of the post-sales process representing AutoLeadStar’s top notch customer services. You will be tasked with the overall support workflow from implementation to opening and solving support tickets. In this position you will act as the...

Job#: 1326448 Job Description: Our great client in Birmingham, AL has an immediate opening for a Technical Support Specialist. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to aboettcher@apexsystems.com . Specifically, you will be responsible for: Providing Level 1 and 2 support, as needed; Level 3 issues will be escalated Managing proprietary software changes and the introduction of new and highly complex technologies Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc. The resolution of all field computer associated problems Leveraging a ticketing system to manage workflow Working occasionally with vendors; tracking service agreements Maintaining appropriate inventory to get new users up and running in short order Bring Your Best! What this role needs: To meet the basic qualifications for...

job summary: The Technical Support Specialist is responsible for providing Level II technical hardware, software, and Audiovisual (AV) support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team.   location: Dallas, Texas job type: Permanent salary: $70,000 - 78,000 per year work hours: 8am to 5pm education: High School   responsibilities: Assists users to resolve computer related problems such as inoperative hardware, software or AV related issues, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office...

job summary: The Technical Support Specialist is responsible for providing Level II technical hardware, software, and Audiovisual (AV) support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. location: Dallas, Texas job type: Permanent salary: $70,000 - 78,000 per year work hours: 8am to 5pm education: High School responsibilities: Assists users to resolve computer related problems such as inoperative hardware, software or AV related issues, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups,...

job summary: The Technical Support Specialist is responsible for providing Level II technical hardware, software, and Audiovisual (AV) support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team.   location: Dallas, Texas job type: Permanent salary: $70,000 - 78,000 per year work hours: 8am to 5pm education: High School   responsibilities: Assists users to resolve computer related problems such as inoperative hardware, software or AV related issues, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office...

job summary: The Technical Support Specialist is responsible for providing Level II technical hardware, software, and Audiovisual (AV) support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. location: Dallas, Texas job type: Permanent salary: $70,000 - 78,000 per year work hours: 8am to 5pm education: High School responsibilities: Assists users to resolve computer related problems such as inoperative hardware, software or AV related issues, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups,...

You will be joining a high-performance team. Our client has an opportunity for an enthusiastic and driven Technical Support Specialist - Spectrum Management. This Technical Support Specialist role will be part of a multi-disciplinary team to assist with project services, provide Level 3-4 support and maintenance services for support of a Spectrum Management software solution with a Federal Government agency. Canberra based; however, we are seeking suitable candidates from around Australia to apply on a Working from Home (WFH) basis with a willingness to travel to Canberra as required. Major Responsibilities: Resolution of assigned level 3-4 Help Desk Technical Issues and requests to meet SLAs. Analyse, and implement client requirements and rectifications related to the technical operation of the software under general direction and guidance. Assist in the maintenance of the application development environment and contribute to the analysis, design and implementation of...

The Company We are on the lookout for a Technical Support Specialist to join one of Queensland’s top universities to support their Identity Management project, this is a technical generalist role with responsibilities ranging from installations, configurations, development, upgrades, infra support and much more! About The Role This is a 12-month, hybrid, daily rate contract working with an experienced team. You will be exposed to many different technologies and tools, so a broad background of experience is desired. Key Responsibilities Include, But Are Not Limited To Troubleshoot complex technical issues. Perform upgrades and support a range of platforms. Liaise with technical specialists, service management stakeholders and relevant SMEs to contribute to the support, maintenance and delivery of the solutions. Design, test and implement data transformation objects. Contribute to the development of documentation. About You Experience with technologies...

Career Opportunity: Technical Support Specialist – ACRE Operating Group – Plano, TX Do you excel at problem solving client issues? Are you able to distinguish between hardware and software issues? Are you great with customers on the phone? If so, we have the opportunity for you. ACRE is a global leader in the delivery of integrated, intelligent technologies, and services. We have played an instrumental role in development and implementation of security technology initiatives on a global scale. We are seeking a hands-on Technical Support Specialist in Plano, TX. In this role, you will provide Tier 1 Help Desk support, system troubleshooting, RMA diagnosis and repair services to our customers. The ideal candidate will have strong customer service and technical skills. Additional Responsibilities include: Identify customers’ request via phone or email. Understand question/problem and identify responsible party. Create service cases and work...

Career Opportunity: Technical Support Specialist – ACRE Operating Group – Plano, TX Do you excel at problem solving client issues? Are you able to distinguish between hardware and software issues? Are you great with customers on the phone? If so, we have the opportunity for you. ACRE is a global leader in the delivery of integrated, intelligent technologies, and services. We have played an instrumental role in development and implementation of security technology initiatives on a global scale. We are seeking a hands-on Technical Support Specialist in Plano, TX. In this role, you will provide Tier 1 Help Desk support, system troubleshooting, RMA diagnosis and repair services to our customers. The ideal candidate will have strong customer service and technical skills. Additional Responsibilities include: Identify customers’ request via phone or email. Understand question/problem and identify responsible party. Create service cases and work...

Quick Apply Full Job Description Qualified candidates should send resumes to recruit@inolect.com. Technical Support Specialist - Baton Rouge, LA inoLECT is currently seeking qualified technicians for our Technical Support Specialist position. The TSS is a customer service expert for Industrial Electrical Preventative Maintenance AND for the inoRAC remote racking device. The TSS provides Start-up and Commissioning, Trouble-shooting and Training services for customers who own an inoRAC Remote Racking Device. Candidates should have specific knowledge and experience with industrial power systems, industrial circuit breakers, power generation facilities or Petro chemical manufacturers. Experience in the field of Industrial Electrical Maintenance is highly desired. Quick Apply

Certrec is seeking a Technical Support Specialist I who can work in a fast-paced environment , where multitasking, technical savvy, and exemplary customer support skills are a must . You will work with our Operations Team to assist in providing our clients with a spectacular customer experience. Responsibilities Identify problems/issues within Certrec SaaS Products (terminology, bug, enhancement, interface, paradox, security, redundancy, procedural, consistency, accuracy, marketing) Support for all inbound support@certrec.com, chat, and telephone calls. Assist Certrec employees with website usage and reports of issues, if needed. Format various documents per policy and procedures and follow through the review process. Assist Project Managers in the preparation of contractor agreements and associated processes. Master all Certrec websites and products. Assist in developing current customer relations and facilitate new ones. Assistance with tasks in other...

Certrec is seeking a Technical Support Specialist I who can work in a fast-paced environment , where multitasking, technical savvy, and exemplary customer support skills are a must . You will work with our Operations Team to assist in providing our clients with a spectacular customer experience. Responsibilities Identify problems/issues within Certrec SaaS Products (terminology, bug, enhancement, interface, paradox, security, redundancy, procedural, consistency, accuracy, marketing) Support for all inbound support@certrec.com, chat, and telephone calls. Assist Certrec employees with website usage and reports of issues, if needed. Format various documents per policy and procedures and follow through the review process. Assist Project Managers in the preparation of contractor agreements and associated processes. Master all Certrec websites and products. Assist in developing current customer relations and facilitate new ones. Assistance with tasks in other...

3.7 4 hours ago Full Job Description summary $70,000 - $78,000 per year permanent high school category computer and mathematical occupations reference 990037 job summary: The Technical Support Specialist is responsible for providing Level II technical hardware, software, and Audiovisual (AV) support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. location: Dallas, Texas job type: Permanent salary: $70,000 - 78,000 per year work hours: 8am to 5pm education: High School responsibilities: Assists users to resolve computer related problems such as inoperative hardware, software or AV related issues, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing...

job summary: The Technical Support Specialist is responsible for providing Level II technical hardware, software, and Audiovisual (AV) support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team.   location: Dallas, Texas job type: Permanent salary: $70,000 - 78,000 per year work hours: 8am to 5pm education: High School   responsibilities: Assists users to resolve computer related problems such as inoperative hardware, software or AV related issues, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile...

Are you an experienced Auto Mechanic looking for your next opportunity?  Do you set high standards, see the "bigger picture" and think out of the box? We are looking for an Automotive technical support specialist who has experience with German cars - If this is you apply today!Primary Purpose of Job:Create position to manage first level technical support (previously performed by FTS role) PTSS case handling, process monitoring and other related functions to support dealer with technical diagnosis and repairs.    salary: $25 - $27 per hour shift: First work hours: 8 AM - 5 PM education: Bachelor Responsibilities First level technical support case management (PTSS) -  Provide technical assistance (on-line, phone) to dealers by resolving vehicle repairs which dealer technicians are having difficulty to diagnose and/or repair −  Monitor current PTSS cases −  In case of dealer support, follow up with the dealer on current PTSS cases  −  In case of PTS support follow...

Prestigious Financial Services Organisation that is looking for a Technical Support Specialist to join thier Service Delivery Team! IT & Telecomms Help Desk / Support Sydney Contract We're working with a Prestigious Financial Services Organisation that is looking for a Technical Support Specialist to join their Service Delivery Team! In this role, you will be supporting internal customers and external clients. Working in a mature and high profile environment, this is the perfect place to grow your career and develop your technical skills! Career defining opportunity Sydney, CBD - Mix of WFH & Office Immediate Start! What you will be responsible for: You will proactively ensure the management and resolution of customer queries in a timely and efficient manner Actively monitor and maintain connectivity across critical systems Work with customers' readiness for system and product releases Deliver exceptional service maintaining high...

Job Title: Technical Support Specialist Duration: 6+ Months (Contract to Hire/Possible of Extension) Location: Remote Work Job Description: Provides on-site field support to customers. Performs installations, repairs, upgrades and maintenance on hardware and equipment. Provides on-site I.T. field support to customers including installation, and servicing and repairing computer systems and equipment. Verifies and approves operational quality of system equipment. Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. Instructs customers in the operation and maintenance of systems/equipment. 4 or more years of field support experience Experience working with customer technology and support requirements Good interpersonal skills to work with customers and other unit personnel Good analytical and problem solving...

The leaders and investors of one of the worlds most successful Medical Devices are at work on a new venture, we are searching for Customer Support Specialist with tech experience to join our growing firm! Hybrid Remote, Located in beautiful Pompano Beach, FL (near the beautiful white sand & water!) The best Medical Device industry titans are at it again, with a recently launched brand that uses a smart phone to eliminate pain. It's FDA approved, Covered by insurance, and 100% non toxic. It's that simple! Do you want to help patients get affordable, immediate pain relief? Well our first-of-it's-kind Med Device does all of that and more. So come join our team as a Senior Software Engineer. In this role, YOU will develop in the LAMP stack! Don't wait, this opportunity to be part of the most critical parts of our org is yours! Top Reasons to Work with Us only 1 day in office every couple weeks! Industry Leading Med Tech Company! World Class Leadership! 1st of it's...

Permanent opportunity for a Level 2 Technical Specialist Support Bilingual - English & Mandarin, Thai, Japanese, Malaysian Our client is a global mobile, IoT leading company that provides device management solutions. They are looking for an experienced level 2 Technical specialist on a full time basis. The candidate must be fluent in English and another language, preferably in either Japanese, Thai, Malaysian Responsibilities Provide telephone and email-based pre-sales and post-sales technical support (Level 2) for software products Investigate issues reported by customers and communicate with internal product development teams to resolve product issues. Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives. Endeavor to respond to all customer requests in a timely manner while improving customer experience Create/assess Jira Tickets for Level 1 specialists and help them in triage process Coach and...

3.8 Full-time 18 hours ago Full Job Description We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job is responsible for first level problem determination, problem/incident recording, problem resolution and problem escalation for company supported products and services. Responsible for recording the details of reported IS service issues and service requests, and working to either restore service as quickly as possible, or alerting and/or escalating them to the appropriate specialist support groups. Responds to...

3.8 Full-time 18 hours ago Full Job Description We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job is responsible for first level problem determination, problem/incident recording, problem resolution and problem escalation for company supported products and services. Responsible for recording the details of reported IS service issues and service requests, and working to either restore service as quickly as possible, or alerting and/or escalating them to the appropriate specialist support groups. Responds to...