Irvine Technology Corporation (ITC)
Evansville, IN, USA
Technical Support Technician Level I (Onsite) We have an immediate need for a direct hire Technical Support Technician Level I to join a bathroom remodeling products manufacturing company. The Technical Support Technician Level I will provide best-in-class technical services and solutions across the enterprise with skills in the areas of client devices, software, wired/wireless networking, hardware, and other peripheral devices. Location: Evansville, IN (Onsite) This job expects to pay about $45,000 55,000 annually plus benefits. What You Will Do: Consistently deliver best-in-class customer service. Demonstrate respect, dignity, kindness, and empathy in each encounter with customers, visitors, and other employees. Respond to verbal and written Service Desk requests and ensure requests are handled in a timely and efficient manner. Ensure that all requests are logged into ticketing system, that requests are updated, and promptly closed. Maintains IT...