Highmark Health
Phoenix, AZ, USA
Company : enGen Job Description : JOB SUMMARY This job provides critical technology administration services for Adobe Experience Manager (AEM) and Adobe Customer Journey Analytics (CJA). Responsibilities include maintaining the health, performance, and security of these platforms, ensuring optimal functionality for internal teams and external customers. This role will support users in leveraging AEM for content creation, management, and delivery, and CJA for analyzing customer behavior and optimizing marketing campaigns. The successful candidate will play a key role in enabling data-driven decision-making and effective communication across the organization. ESSENTIAL RESPONSIBILITIES Regularly monitor the infrastructure to ensure the information technology services and enterprise software applications are performing at optimal levels to meet all service level objectives. Troubleshoot technical issues affecting the infrastructure, and determine root...