UMB Financial Corporation
Juneau, AK, USA
As the Treasury Service Specialist will support and manage the day-to-day operations of the Commercial Bank servicing of treasury products, loans, and deposits by handling client requests while working hand in hand with internal teams, including implementations, treasury team, and banking officers. As the primary contact, you will be a vital part of the client's relationship to help deliver growth and opportunity by creating a trusting relationship. How you will spend your time: Serve as primary point of contact for commercial clients via phone or email to support day-to-day servicing needs Develop a relationship with the client proactively to identify solutions to problems and improve the client experience Understand the client's expectations and needs to serve as the point person for all their treasury needs Respond with a sense of urgency to all internal and external client calls, questions and/or concerns Work in collaboration with the...