33 Help Desk & IT Support jobs

H2R Technology is looking for a Senior Systems Engineer with migration experience to assist them in the final stages of their migration to Exchange Online. As all internal users have now been moved across to exchange online, this role will focus on the migration of their historical data from their legacy environment through to Exchange Online. Key Skills and Experience - Exchange Online (ExO) - ExO migrations - NearPoint Mimosa Responsibilities: - Provide guidance on the tools (including install and config) and approach required to migrate data to ExO - Create an implementation plan that outlining prerequisites , methods, migration, testing methods and criteria - Reconcile the migrated data against the original dataset and provide a report on differences Applications for this position will be strictly managed through via our tracking system. To register your interest for these positions, please ensure that you are only submitting an application for these role via the...

Help a newly formed Cyber Security consultancy expand their client base and drive new growth Your new company This is a specialist Security Consultancy with a long list of top tier clients. On the back of recent growth, they're looking for a hungry and ambitious Sales Director to lead them through this new phase of growth. Your new role You will be expected to drive new sales and maximize existing accounts across Victoria Develop a thorough understanding of key client’s technical landscape Keep up to date with new technologies and service offerings Assist with marketing and branding activities What you'll need to succeed Strong relationships in the Financial Sector You'll have around 10 years experience in Snr Sales roles Experience in selling Services in the Security and/or Digital space Ideally, you will have experience working in one or more of the following areas, application security, cybersecurity, data engineering, software...

Join a rapidly growing Government department going through an extensive Cyber Security uplift programme Your new company This Government Organisation are embarking on a project which is expected to have a dramatic impact on the lives of Victorians. This role will have a critical involvement in protecting this asset and the data it holds. Your new role Key responsibilities of the role include: Ensure adherence to various standards and frameworks such as: VPDSF, APA, PSPF, ASD, ISM, NIST, ISO 27001/2 and COBIT Contribute to the security risk management program, working closely with all areas of the organisation to ensure the safety of highly sensitive data Represent the Department as authority on both internal and external audits Work closely with IDAM and IT Operations teams to ensure compliance with relevant standards What you'll need to succeed You will be a seasoned IT GRC expert with exposure to Victorian Government organisations. Some specific...

Your new company A very large and established Federal Government client who are based in Melbourne require 2 Senior Technical Engineers. The roles will involve developing a cross cloud control plane that will have the capability to develop and run workloads across both private and public cloud infrastructure. Your new role Your duties would include: Industrialise the existing private cloud platform Implement the new public cloud tenancies consistent with the private cloud design Implement a hybrid cloud control plane, define system architectures, installation, configuration, testing and deployment of the platform Promote the adoption of automation techniques and DevOps processes Contribute to continuous integration and continuous deployment pipelines Implement automation and integration across the multi-cloud infrastructure Designing, Implementing and Supporting Linux/Unix and Windows Enterprise Environments and Infrastructures Work with and liaise...

DESCRIPTION Amazon, one of the top 100 companies, has an immediate opening for an IT Support Technician in our Fulfillment Center. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. The IT Support Engineer position is the first level of support for the operations of the Fulfillment Center and becomes the voice and face of the IT department to our customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer is a member of a Global IT organization responsible for all Amazon Fulfillment. Our team approaches work as seeing no job as too small and no challenge as too big! They will be supporting centers across this network with daily projects and activities as directed. Responsibilities include allocation and...

End user environment Permanent role About Our Client Our client is a leading technology company with strong presence in Singapore. They are looking to hire a Technical Lead- Machine learning Job Description As a Technical Lead- Machine learning , you will be responsible for the following: * Collaborating with data scientists and data engineers to produce and deploy machine learning models * Leading internal teams to plan data science project's time-line and milestones, deliverables, and risk management * Choose and use the right analytical libraries, programming languages, and frameworks for each task * Researching and implementing modern data science techniques provide scalabale and robust solutions * Designing and developing advanced computer vision algorithms for robotic navigation systems * Developing, optimizing and testing NLP and computer vision algorithm APIs under Windows...

Do you love food and convenience put together? Then you just might love foodpanda. foodpanda (small ‘f’) is the leading, on-demand food delivery company in the region, bringing thousands of your favourite restaurants online into your home or office… fast! We’re all about bringing on the smartest minds as we continue to grow in a fast-moving and agile environment; and hire those who can thrive in a start-up culture. We are looking for a highly talented  Associate,  IT Support (APAC)  to join our regional team in Singapore. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you!       What's on your menu: Setting up accounts for staff and ensuring our internal users have their IT issues resolved (onsite and remote). Logging and processing all technical requests based on the complaints/tickets received from the users....

The mission of SRE (Site Reliability Engineer) team is to ensure the efficient and sustainable operation of the Shopee 24x7, and to build and maintain large-scale, highly available, high-performance distributed systems based on system availability and performance. It is formed by combining traditional software engineering and technical operation. The SRE team needs to dive deep into the Shopee development lines to ensure that the system is highly scalable under rapid evolution of the System. From the perspective of stability and performance, it includes the design of business development, components of the basic platform (middleware, container scheduling, caching, object storage, etc.), OS optimization, data center and network optimization. We optimize the inefficient and complicated operation in the traditional operation and maintenance mode through engineering and service means, and are committed to building a sound monitoring system to improve the efficiency of incident...

The mission of SRE (Site Reliability Engineer) team is to ensure the efficient and sustainable operation of the Shopee 24x7, and to build and maintain large-scale, highly available, high-performance distributed systems based on system availability and performance. It is formed by combining traditional software engineering and technical operation. The SRE team needs to dive deep into the Shopee development lines to ensure that the system is highly scalable under rapid evolution of the System. From the perspective of stability and performance, it includes the design of business development, components of the basic platform (middleware, container scheduling, caching, object storage, etc.), OS optimization, data center and network optimization. We optimize the inefficient and complicated operation in the traditional operation and maintenance mode through engineering and service means, and are committed to building a sound monitoring system to improve the efficiency of incident...

The mission of SRE (Site Reliability Engineer) team is to ensure the efficient and sustainable operation of the Shopee 24x7, and to build and maintain large-scale, highly available, high-performance distributed systems based on system availability and performance. It is a new system formed by combining traditional software engineering and technical operation. The SRE team needs to dive deep into the Shopee development lines to ensure that the system is highly scalable under rapid evolution of the System. From the perspective of stability and performance, it includes the design of business development, components of the basic platform (middleware, container scheduling, caching, object storage, etc.), OS optimization, data center and network optimization. We optimize the inefficient and complicated operation in the traditional operation and maintenance mode through engineering and service means, and are committed to building a sound monitoring system to improve the...

The mission of SRE (Site Reliability Engineer) team is to ensure the efficient and sustainable operation of the Shopee 24x7, and to build and maintain large-scale, highly available, high-performance distributed systems based on system availability and performance. It is formed by combining traditional software engineering and technical operation. The SRE team needs to dive deep into the Shopee development lines to ensure that the system is highly scalable under rapid evolution of the System. From the perspective of stability and performance, it includes the design of business development, components of the basic platform (middleware, container scheduling, caching, object storage, etc.), OS optimization, data center and network optimization. We optimize the inefficient and complicated operation in the traditional operation and maintenance mode through engineering and service means, and are committed to building a sound monitoring system to improve the efficiency of incident...

The mission of SRE (Site Reliability Engineer) team is to ensure the efficient and sustainable operation of the Shopee 24x7, and to build and maintain large-scale, highly available, high-performance distributed systems based on system availability and performance. It is formed by combining traditional software engineering and technical operation. The SRE team needs to dive deep into the Shopee development lines to ensure that the system is highly scalable under rapid evolution of the System. From the perspective of stability and performance, it includes the design of business development, components of the basic platform (middleware, container scheduling, caching, object storage, etc.), OS optimization, data center and network optimization. We optimize the inefficient and complicated operation in the traditional operation and maintenance mode through engineering and service means, and are committed to building a sound monitoring system to improve the efficiency of incident...

Do you love food and convenience put together? Then you just might love foodpanda. foodpanda (small ‘f’) is the leading, on-demand food delivery company in the region, bringing thousands of your favourite restaurants online into your home or office… fast! We’re all about bringing on the smartest minds as we continue to grow in a fast-moving and agile environment; and hire those who can thrive in a start-up culture. We are looking for a highly talented  Associate,  IT Support (APAC)  to join our regional team in Singapore. If you are looking for a place where you can gain hands-on experience and create direct impact, then this may be the place for you!       What's on your menu: Setting up accounts for staff and ensuring our internal users have their IT issues resolved (onsite and remote). Logging and processing all technical requests based on the complaints/tickets received from the users....

The Senior Technical Specialist’s role is to provide engineering and operations support for Customer Experience (CE) Contact Centers and ongoing management and administration of CE’s Zendesk system, for CE teams located at office locations in the SEA region.   Baseline responsibilities Monitor Zendesk support ticketing system and administration (e.g. business rules, triggers, integrations etc); and proactively manage the day-to-day issues raised by CE users. Proactively monitor supported systems and environments to ensure they are operational and performant; and perform all required operational maintenance and troubleshooting of supported systems. Actively contribute to monitoring and alerting strategy and approach, using continuous improvement to ensure monitoring is sufficient and appropriate for the environments. Contribute to the team workload by accomplishing related tasks to achieve key results as...

Reporting to the Managing Director, the Technical Support Officer will be responsible in focusing on incident management and successfully resolving Level 3 technical issues and providing excellent support to clients. Key responsibilities: Oversee an efficient, cost effective and customer focused service desk which provides a single point of contact for all clients. Manage logging of all user incidents, service and access requirements and manage incidents and requests within SLA. Own resourcing and management of the Helpdesk function. Lead, train, coach, and mentor Helpdesk Support Team (Tier 1 and Tier 2). Assist all staff activities including scheduling, resource availability and team performance using a wide range of tools and techniques to create and maintain a collaborative, motivated, and positive team atmosphere. Key Requirements: Experience in Microsoft Server/Desktop, Printers, SQL Server, RMM, Backup & Recovery, Antimalware...

The Company Our client has a buzzing environment, where they are growing rapidly and looking for your brilliance as Technical support to resolve the issues of internal users and take control and deliver projects. If you are a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment, this could be the ideal opportunity to fast-track your career. The Role In the fast-paced role, you will respond to and follow up on technical issues raised via phone, email, and walk-ups, as well as providing IT support for Windows, Microsoft Office, and a variety of other applications used internally. Let your eye for detail and creativity shine as you independently investigate and implement solutions to technical issues and identify recurring technical issues, proposing solutions to address the cause of problems. Your Skills & Experience Brilliant experience installing and configuring Windows OS, networked and local printers, and...

The Company This is an opportunity to join a growing and reputable IT managed service provider based in the south-eastern suburbs of Melbourne who have an expanding portfolio of clients across a range of industries. The Role The primary requirement for this position is to provide both remote and on-site IT support and assist in the delivery of projects to a range of clients. You will be responsible for the operation and maintenance of the IT Systems, Networks, and overall Infrastructure of the clients. If you are looking to get your hands dirty with all the latest technologies and develop your skillset, this could be the right opportunity for you. For the successful candidates, upon completion of the contract there will be a permanent position available. More specific duties are highlighted below: Provide IT support remotely and face to face Onsite visits to assess technical request or implement new setups Building and maintaining client...

Description If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half Technology's new job opening. To thrive in this position, you will need to be a self-starter, with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a short-term temporary-to-full-time opportunity, is located in the New Castle, Delaware, area. Key responsibilities: - Supply computer desktop support in accordance with established policies and procedures - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Coordinate hardware repairs with the appropriate vendors -...

The Company Our client has a buzzing environment, where they are growing rapidly and looking for your brilliance as Technical support to resolve the issues of internal users and take control and deliver projects. If you are a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment, this could be the ideal opportunity to fast-track your career. The Role In the fast-paced role, you will respond to and follow up on technical issues raised via phone, email, and walk-ups, as well as providing IT support for Windows, Microsoft Office, and a variety of other applications used internally. Let your eye for detail and creativity shine as you independently investigate and implement solutions to technical issues and identify recurring technical issues, proposing solutions to address the cause of problems. Your Skills & Experience Brilliant experience installing and configuring Windows OS, networked and local printers, and...