Why Join?
Salary up to $7000
Permanent position
Great Career Progression
About the company
Fast growing fintech company that provide online leanding marketplace and focused on unsecured leading to SME companies.
about the job
Responsible for Enterprise Security, Service Management & Monitoring including applications, cloud SaaS solutions, and the core technology platforms
Ensure high availability and service levels that comply with regulatory requirements and fulfill the business objectives
Provide a stable operating environment for IT and IT-supported functions through proven, repeatable, and cost-effective processes.
Manages the hardware and software resources of the entire network at the regional location. Enable network connectivity, communication, operations, and management of the entire enterprise network
Manage SLAs and constantly redefine to keep up with global standards
The work spans research, selection,...
The Senior Technical Specialist’s role is to provide engineering and operations support for Customer Experience (CE) Contact Centers and ongoing management and administration of CE’s Zendesk system, for CE teams located at office locations in the SEA region.
Baseline responsibilities
Monitor Zendesk support ticketing system and administration (e.g. business rules, triggers, integrations etc); and proactively manage the day-to-day issues raised by CE users.
Proactively monitor supported systems and environments to ensure they are operational and performant; and perform all required operational maintenance and troubleshooting of supported systems.
Actively contribute to monitoring and alerting strategy and approach, using continuous improvement to ensure monitoring is sufficient and appropriate for the environments.
Contribute to the team workload by accomplishing related tasks to achieve key results as...
You will lead the cybersecurity awareness team, who are responsible for producing a range of effective and creative communications and programs driving positive cybersecurity behaviour and culture across Macquarie Group. This is a great opportunity to take on a challenging and rewarding role in cybersecurity within a global financial services organisation. You do not need to have cybersecurity experience to be considered for this role.
As the leader of the awareness team, you would be responsible for designing, producing, and implementing internal awareness campaigns across Macquarie. You will need to have:
strong people and communications skills
experience with internal communications
large organisational change experience.
a can-do attitude and able to think out of the box
ability to engage and communicate to both technical and non-technical audiences
ability to manage different stakeholders across a global organisation
sense of ownership with a passion...
