Capital One Financial Corporation
Denver, CO, USA
Senior Lead Account Executive - Global Partner Operations (Remote-Eligible) The Senior Lead Account Executive provides operational business support for business partners. Key responsibilities include project managing partner onboarding, conducting training on tools and systems, and leading operational projects to implement new products, releases, and solutions. This role is responsible for resolving escalated customer issues and managing operational relationships with large, complex partners. The Senior Lead Account Executive also provides guidance by coaching and training junior team members. Responsibilities Manages unique and complex partners that have strategic importance to the network Acts as a Subject Matter expert on Authorization and settlement applications and other internal systems, tools, and products Leads strategic department projects, supporting other company projects and initiatives Supports leadership team to analyze data and drive...