The Cigna Group
Remote (Bloomfield, CT, USA)
Job Description Job Description • Provide operational Subject Matter Expertise (SME) to Clinical Account Executives/Implementation Manager (CAE/IPM’s) for clinically related programs. • Work directly with client as needed for gathering of requirements and support of clinical benefit changes. • Track all clinical benefit changes for the client via various databases or reporting mechanisms. • Coordinate the development of Clinical client requirements documents with CAE/IPM’s and Plan Mangers if needed. • Develop and/or maintain metrics or reporting on various Clinical Operations, Client Services related activities. • Manage competing resources for clinical benefit/plan change requests. • Develop strategic relationships/matrix with Clinical Operations and other Express Scripts leaders. • Meet or beat objectives as it relates to the Clinical Operations responsibilities on interdisciplinary projects. • Support/Perform QC and/or testing of clinical benefit and/or...