Piper Companies Columbia, MD, USA
Piper Enterprise Solutions is currently seeking a Technical Analyst for an opportunity in Columbia, Maryland (MD) to work on some of the most complex government projects across the county. The Technical Analyst will be supporting the Enterprise Portal facilitating troubleshooting and monitoring portal health in real-time. Responsibilities of the Technical Analyst: Supporting the Enterprise Portal facilitating troubleshooting and monitoring portal health real-time Create and close helpdesk tickets and coordinate calls with external customers Work in off-hours shifts to ensure 24x7 coverage Qualifications of the Technical Analyst: 4+ years of experience working with website operation processes 2+ years of experience with Tier I and II support Experience in AWS and DevOps methodologies Technical experience with Splunk preferred but open to New Relic, Extra Hop, and Dynatrace Prior experience...
Mar 17, 2021