Full time
GFL Environmental
Peoria, IL
Pay: $17/hour Benefits: 15 days of paid time off Competitive medical, dental, and vision plan options Health Savings Account with employer match option Paid Parental Leave 401(k) with an employer match up to 4% Supplemental health plans through Aflac Employer paid basic life insurance Employee paid short-term disability option Employer-paid long-term disability Mental health support through Employee Assistance Program 7 paid holidays annually Key Responsibilities: Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. Communicate clearly and concisely with on-the-road employees to give instructions and assistance. Answer incoming and make outgoing customer telephone calls. Receive and resolve, within established guidelines, customer questions and concerns. Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems...