University of Iowa

The Clinical Staff Office at UI Health Care has an opening for a full-time Credentialing Specialist . Under general supervision, the Credentialing Specialist performs hospital privileging, managed care credentialing and verification activities by examining and evaluating data according to established guidelines, requiring a knowledge of rules, criterion and accreditation standards and UIHC Bylaws, Rules & Regulations. These duties impact the provision of patient care by practitioners at UI Health Care, as well as outreach clinics, external clients and managed care payors. The Clinical Staff Office (CSO) provides Credentialing Verification Organization services for UI Health Care, Stead Family Children’s Hospital, and numerous UI Health Care Outreach clinics, external clients, managed care payers, State agencies, Colleges, and Student Health Centers (both in-state and out-of-state). This includes obtaining and authenticating sensitive information and interpreting numerous...

The Office of the Patient Experience at UI Health Care has an opening for a full-time Administrative Services Coordinator . The Administrative Services Coordinator contributes to the success of the Office of the Patient Experience (OPE) by providing administrative support to daily operations. Responsibilities include providing reports and information, maintaining databases and reports, monitoring workload, coordination of meetings and special projects, monitoring appropriateness of expenditures, coordinating and sharing changes in policies and procedures, and providing exceptional customer service to internal and external customers. Administrative responsibilities for this position require a high level of discretion, confidentiality, and professionalism. The successful candidate must be highly organized, have strong communication skills, a high level of technical computer expertise, excellent customer service/service recovery skills, be a team player and be willing to go the...

The Office of the Patient Experience at UI Health Care has an opening for a 50% / half-time Patient Relations Specialist . The Patient Relations Specialist serves as a patient relations liaison between consumers of healthcare services and the administration, staff and physicians of UI Health Care. The Patient Relations Specialist: interacts with patients, all levels of management and employees in identifying, evaluating, researching and resolving patient grievances; resolves patient complaints and grievances in a manner consistent with hospital policies and federal and state regulations; protects and promotes patient rights; provides feedback and recommendations in the design and improvement of patient care systems. This position requires extensive direct interaction with physicians, top levels of management and dissatisfied patients. The successful candidate must possess excellent verbal and written skills; strong analytical and problem-solving skills;...

The Quality Improvement Program at UI Health Care is seeking an 80% Infection Preventionist (typically working 32 hours/week) to develop, coordinate and supervise activities for the Program of Hospital Epidemiology (PHE) and other assigned concurrent quality management activities in the Quality Improvement Program. Duties include: Provides leadership in epidemiology and infection control for patients, staff, visitors, and students throughout the hospital. Investigates outbreaks, communicable disease exposures, and potential transmissions. Monitors and reports communicable diseases to the Iowa Department of Public Health and Johnson County Health Department. Ensures that chiefs, administrative nursing staff, and support service staff are notified of investigations, outbreaks, and exposures. Conducts concurrent infection control surveillance and uses surveillance data to develop appropriate interventions. Helps implement guidelines and evaluates practice to...

Posting ID 157681 Department Volunteer Program/UIHC Jobcode Temp Professional Employee Working Title Hourly Administrative Office Support Details About this job: Part-time/hourly temp Administrative Office Support provides comprehensive administrative and operational support to the Volunteer Services office and Rooftop Café at UI Health Care Medical Center University Campus (MCU), assisting with a wide range of tasks including, but not limited to, onboarding and compliance database management; managing the patient email program; sending department communications; updating information within the volunteer database; supporting staff recognition initiatives and events; and processing staff awards. Serves as a primary point of contact for the volunteer receptionist and office volunteers, acts as a backup receptionist as needed, and collaborates closely with the Administrative Services Specialist to ensure efficient office workflow....