Alarm.com

Do you have a passion for providing exceptional customer service and solving complex problems? Do you enjoy troubleshooting technology? If you answered yes, we are looking for you to join our Alarm.com contact center. In this role, you will provide phone-based technical support for our dealers by helping them ensure devices in end user’s homes and businesses are functioning properly. Prior technical knowledge is not required; however, technical curiosity and a willingness to learn are key to your success in the role. In fact, candidates without previous technical support experience are strongly encouraged to apply; we see great success in candidates coming from retail, food service, and hospitality industries that are looking to make a career change. Responsibilities Provide exceptional phone-based customer support regarding Alarm.com products and services Be inquisitive, logical, and persistent in developing troubleshooting steps to remedy any technical concerns and find...

Who We Are: OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye's solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. Regional Sales Manager Job Summary: This Regional Sales Manager at OpenEye will cover the MN, SD, ND selling our ground-breaking OpenEye Web Services video management system-including software, servers, and cameras to commercial channel partners in the physical security industry. This self-directed and motivated sales manager will be a key member of OpenEye's...

Who We Are: OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye's solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. Regional Sales Manager Job Summary: This Regional Sales Manager at OpenEye will cover the MN, SD, ND selling our ground-breaking OpenEye Web Services video management system-including software, servers, and cameras to commercial channel partners in the physical security industry. This self-directed and motivated sales manager will be a key member of OpenEye's...

Who We Are: OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye's solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. Regional Sales Manager Job Summary: This Regional Sales Manager at OpenEye will cover the Northern Illinois & Iowa selling our ground-breaking OpenEye Web Services video management system-including software, servers, and cameras to commercial channel partners in the physical security industry. This self-directed and motivated sales manager will be a key member...

Position Overview Are you passionate about solving complex puzzles and problems? Do you get excited by business data sets and analyzing data from the Internet of Things? Alarm.com is a rapidly expanding, entrepreneurial technology company that is seeking an individual that is ambitious, hardworking, has strong academic qualifications, and proven experience in a dynamic team environment to become a Data Analyst. This position will be the main point of contact for the business reporting needs for our wide range of functions. This role will involve prioritization and delivery of strategic reporting and analyses to support these functions. Few companies innovate across as broad of a range of technologies as Alarm.com. To be successful in this role, we are seeking a highly motivated person that adapts well to change and can easily navigate multiple priorities in a matrixed organization. This role will have a huge impact on data availability through turning data into insight that...

Who We Are OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye's solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. OpenEye is seeking a Lead Software Engineer / Cloud Architect to join our growing team. If you thrive in an innovative, collaborative, and casual atmosphere, apply today! Job Summary We are seeking a highly experienced Lead Software Engineer / Cloud Architect to take on a technical ownership role over OpenEye's large-scale, cloud-based platform - the foundation on...

Who We Are OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye's solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net. OpenEye is seeking a Senior Software Engineer to join our growing team. If you thrive in an innovative, collaborative, and casual atmosphere, apply today! Job Summary As a Senior Software Engineer, you will be responsible for the development and maintenance of OpenEye Web Services (OWS) using a combination of technical proficiencies, organizational aptitude and...

Alarm.com provides the leading cloud platform for smart security and IoT, powering millions of home and business experiences. Our systems integrate devices, cloud services, APIs, and event-driven workflows into a unified ecosystem used by internal teams and external partners around the world. The Strategic Partner Excellence (SPX) function ensures the technical and operational success of Alarm.com’s highest-value SaaS partnerships. SPX drives cross-team alignment, technical delivery, and operational excellence across partner-facing systems. The team helps clarify ownership boundaries, supports predictable and scalable integrations, and ensures partner-facing APIs, event flows, and operational processes are reliable, consistent, and well-understood across the organization. Role Summary We are hiring a Senior Software Engineer (Backend) to design and build foundational backend services, APIs, and event-driven pipelines that power Alarm. com’s strategic partner integrations. In...

Alarm.com provides the leading cloud platform for smart security and IoT, powering millions of home and business experiences. Our systems integrate devices, cloud services, APIs, and event-driven workflows into a unified ecosystem used by internal teams and external partners around the world. The Strategic Partner Excellence (SPX) function ensures the technical and operational success of Alarm.com’s highest-value SaaS partnerships. SPX drives cross-team alignment, technical delivery, and operational excellence across partner-facing systems. The team helps clarify ownership boundaries, supports predictable and scalable integrations, and ensures partner-facing APIs, event flows, and operational processes are reliable, consistent, and well-understood across the organization. Role Summary We are hiring a Senior Software Engineer (Backend) to design and build foundational backend services, APIs, and event-driven pipelines that power Alarm. com’s strategic partner integrations. In...