Modivcare
Greenville, SC
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Exceptions Supervisor to join our team. In this role, you will provide guidance and oversight for the exception process related to transportation service requests. You will play a key role in coordinating team assignments, ensuring data accuracy, and supporting resolution efforts that align with company policies and service guidelines. This role… Acts as a resource for all exception process-related questions. Coordinates and monitors the daily assignments and work quality of exception team members. Tracks, trends, and audits exception-related activity to ensure compliance and efficiency. Ensures accurate trip data input and issue resolution in accordance with service guidelines. Assists with research and resolution of benefit utilization issues,...

