Concora Credit Inc.

As a Director of Quality Assurance & Training Operations, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: As a key member of Concora Credit servicing operations, this individual has a primary responsibility to support all CCI business lines, including Customer Care, Recovery, Retail Support, Case, and Fraud services. This position will oversee the proactive and reactive internal monitoring processes to sustain and improve customer experiences and reduce customer complaints. This position is also responsible for the strategic training and development of operational staffing to ensure our largest asset is well equipped and prepared to service our customers and exceed our partners’ expectations. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a...

As a Customer Resolution Specialist , you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: Our Executive Response Team provides a top-tier customer experience. We are responsible for supporting our customers by reviewing and resolving escalated customer feedback. We provide in-depth training that may last up to 5 weeks before transitioning you to working with more senior peers. We want to ensure your success, so our training is 100% mandatory. We are unable to accommodate any tardiness or time off during our new hire training. Scheduled workdays are typically 8 hours a day, with schedules Monday – Friday from 8:00AM-5:00PM. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we...

As a Sr. Software Developer in Test - Mobile Platform Automation, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: As a Senior SDET focused on mobile automation, you will own the strategy and implementation of automated testing for our React Native application, with an emphasis on executing tests on physical devices. You will design and build reliable automation, integration testing into our CI/CD pipelines, and help establish the foundation for scalable mobile test infrastructure. Working closely with developers, business analysts, and product owners to build robust automation test suites and craft effective test solutions that ensure high-quality product delivery. This role combines technical expertise with collaborative teamwork in an agile environment. While you will have plenty of opportunities to learn from other team members, your main responsibilities will be to...

As a Software Engineer - Digital , you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: We're seeking a talented Software Engineer who excels in front-end development to help deliver our next generation of web and mobile-based products. You are equally comfortable crafting polished front-end experiences as you are building the APIs and back-end services that power them. You are a forward and innovative thinker with transformative project experience and a successful track record of collaboration as a cross-functional team member. Your ability to thrive within the Agile framework with a commitment to continuous improvement is essential. You are delivery-focused, with experience across multiple technology stacks, and can present different solutions and approaches when building customer-facing applications. You have practical, real-world experience building robust, scalable...