IO DATASPHERE INC

JOB REQUIREMENTS: Our client is looking for 2 Desktop Support Technicians to provide on-site Level 1 and Level 2 technical support to various Milwaukee County locations for hardware, software, printing, connectivity, mobile devices, point-of-sale systems, and user setup and access. This role is responsible for managing incidents, service requests, and problems through to resolution while delivering excellent customer service. Working under the guidance of a Manager or Team Lead. The technician will play a crucial role in Desktop Asset Lifecycle for As part of this process, outdated workstations will be replaced with newly imaged and fully configured computers to ensure seamless functionality. The technician will follow an imaging process in building the workstations and checklist for deployment. Candidate identifies, prioritizes, and resolves technical issues in accordance with ITIL best practices. This role emphasizes clear communication with users of varying technical skill...

JOB REQUIREMENTS: Our client is looking for a ServiceNow Business Analyst to meet the workload demands of the ServiceNow implementation and ensure the department remains on schedule with critical project timelines. While BITS has a full-time ServiceNow Administrator, the current project volume exceeds our internal capacity. This contractor will work alongside our staff to complete initial service requests and configuration for the implementation. As the project progresses into the Software Asset Management (SAM) and Hardware Asset Management (HAM) phases, this resource will shift to providing maintenance and support. This additional capacity allows BITS to implement business process improvements and increase self-service options without delaying the rollout of new features. Tasks Service Request Development: Collaborate with business stakeholders to gather requirements; design, build, and test automated service requests and workflows within the ServiceNow Service Catalog. ITSM...

JOB REQUIREMENTS: Our client is looking for a PowerBI / SQL Developer to be responsible for providing technical expertise and services regarding Power BI and Fabric report maintenance, creation, and SQL query development for the Department, including providing detailed testing for work of others on the team. Reports would include but not be limited to data collected through enterprise applications for several systems. Candidate will be responsible for peer testing of the work of their teammates including other ETL developers and dashboard developers. Objectives, priorities, and deadlines are established in consultation with the user, director and division leadership discussed biweekly during Agile/Scrum sprint retrospective and planning sessions. NOTE: Candidate must be a CURRENT WI resident. No relocation allowed. This position can either be on-site or hybrid. Candidates can be 100% remote. Location: Madison, WI Contract: 1 year \ *\ ** OTHER EXPERIENCE AND QUALIFICATIONS:...

JOB REQUIREMENTS: Our client seeks a detail-oriented, articulate, and friendly project coordinator to support the growing Rural Health Transformation Program. The Rural Health Transformation Program is a is a federal funding opportunity provided to states through the Centers for Medicare and Medicaid Services (CMS). The client received a first-year award from CMS for \$203,670,005 to invest in rural capacity, sustainability, and innovation across three major initiatives: Strengthen the rural health care workforce. Drive rural technology and innovation. Transform rural care through partnerships. Tasks Scheduling Rural Health Transformation Program meetings which will include public and external partners, Managing calendars for the Program Director and Deputy Director, Coordinating onboarding for new workforce members to the Office of Grants Management and Rural Health Transformation Program, Taking meeting minutes, Updating decision or action logs, Sending email memorandums,...

JOB REQUIREMENTS: IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide. Our client is looking for a Help Desk to work on the case management system of record. Tasks Primary support function associated with service desk functionality and will have key responsibilities associated with development of support and training materials to be used to provide direct training to staff both one-on-one situations, and in group environments. Direct support of customers over the phone will be a primary function of this role as well as hands on support for staff and partners being...

JOB REQUIREMENTS: Our client is looking for a Sr. Java Developer to play a hands-on senior technologist/lead role in the analysis, technical design, development, modernization, and support of applications. The candidate will provide technical leadership and expertise in modernization efforts, such as upgrading legacy applications to modern frameworks, remediating Java versions, updating application architecture, integrating test automation (unit & regression), and providing guidance in the development/maintenance of a CI/CD development pipeline following industry best practices. They are seeking a highly experienced senior developer with strong experience in Java, MVC pattern implementation (Struts, Spring), migrating legacy applications to modern frameworks, test automation, microservice architecture patterns, and troubleshooting and resolving complex technical issues related to upgrades and/or modernization efforts. Tasks Play a hands-on senior technologist/lead role in...

JOB REQUIREMENTS: Our client is looking for a .NET Developer to will play a hands-on senior technologist/lead role in the design, development, modernization, and support. In addition to the development of new applications and tools, the candidate will provide in-depth analysis and technical expertise for modernization efforts of .NET applications, such as accessibility upgrades, migrating the identity provider, and transforming legacy applications to microservices. They are looking for someone with strong experience in C#.NET and ASP.NET, full lifecycle testing, microservice architecture patterns, and Agile project management methodology. Tasks Design and develop new applications, and enhance and modernize existing applications Solve complex technical problems Provide technical leadership to modernization efforts. Develop testing methodology and criteria and implement them on automated build processes. Lead efforts for modernizing .NET applications following industry best...