Canon USA & Affiliates

About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. Responsible for communicating and training team in changes to workflow or procedure. Oversees and manages daily and monthly records on service activity. Effectively communicates with the client and staff. Where appropriate, may serve as main point of contact to the client for...

About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical laser printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: Remote work style Various scheduling options Paid orientation and training Benefits (medical, vision, dental, life insurance, and disability) Company-paid holidays Paid time off: personal, vacation, and sick time 401(k) with company match Employee assistance program Tuition reimbursement Employee discounts Pay differentials Schedule Options: Mon - Fri | 9:00 am - 5:30 pm EST Mon - Fri |...

Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities CUSTOMER SERVICE · Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships MAIL/PACKAGES/POUCHES · Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations · Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) · Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor...

Overview Maintain an extensive floor presence while acting as the point of contact providing high level hospitality and customer services to our client, client guests and vendors, greeting customers and visitors with a high degree or professionalism and courtesy. To also provide an integrated VIP experience-providing a unique mix of guest services, office services and an elevated workplace experience-focused on driving results. Responsibilities Service Excellence : Office space is dynamic, and each floor occupant has unique needs. Ensure everyone has what they need. ? Own the floor-everything should be working well - if not, report to appropriate operations teams (facilities, maintenance, security, IT, etc.), and follow up to see that it is addressed. ? Ensure legal and business professionals have appropriate space, connectivity, and supplies to do their work. ? Ensure all systems are working effectively (printer network, cooling and heating, lights etc.)...

About the Role 2026 Canon Insights Summer Internship Canon, U. S. A., Inc. is currently hiring for our 2026 Canon Insights Internship Program. The program will be held from Monday, June 1, 2026 - Wednesday, August 5, 2026. Canon is an innovative global digital imaging leader that uses technology to dissolve the barriers we face in the connections we build, the experiences we create, and even the lives we live. We are looking for passionate and experienced students to join the Canon USA team. This is a paid summer internship 10-week robust experience based in our Melville, New York Headquarters. What You'll Do: You will have the opportunity to gain hands-on work experience by participating in significant work projects that help you learn, develop business skills, and provide a meaningful contribution to Canon's business and goals. You will be exposed to world-class teams and our business, marketing, and strategy initiatives through...

About the Role 2026 Canon Insights Summer Internship Canon, U. S. A., Inc. is currently hiring for our 2026 Canon Insights Internship Program. The program will be held from Monday, June 1, 2026 - Wednesday, August 5, 2026. Canon is an innovative global digital imaging leader that uses technology to dissolve the barriers we face in the connections we build, the experiences we create, and even the lives we live. We are looking for passionate and experienced students to join the Canon USA team. This is a paid summer internship 10-week robust experience based in our Melville, New York Headquarters. What You'll Do: You will have the opportunity to gain hands-on work experience by participating in significant work projects that help you learn, develop business skills, and provide a meaningful contribution to Canon's business and goals. You will be exposed to world-class teams and our business, marketing, and strategy initiatives through...

About the Role Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction. Your Impact Manages a team of technicians that support our hardware and software. Creates operating plans to achieve service business objectives of machine performance, revenue and expense control. Handles special projects as assigned. Works closely with Sales and Customers to achieve a high level of customer satisfaction. Addresses and resolves customer issues to achieve total customer satisfaction. Supports the policies and procedures of the department and company. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt)....

Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities CUSTOMER SERVICE Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships MAIL/PACKAGES/POUCHES Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable) Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client...

About the Role 2026 Canon Insights Summer Internship Canon, U. S. A., Inc. is currently hiring for our 2026 Canon Insights Internship Program. The program will be held from Monday, June 1, 2026 - Wednesday, August 5, 2026. Canon is an innovative global digital imaging leader that uses technology to dissolve the barriers we face in the connections we build, the experiences we create, and even the lives we live. We are looking for passionate and experienced students to join the Canon USA team. This is a paid summer internship 10-week robust experience based in our Melville, New York Headquarters. What You'll Do: You will have the opportunity to gain hands-on work experience by participating in significant work projects that help you learn, develop business skills, and provide a meaningful contribution to Canon's business and goals. You will be exposed to world-class teams and our business, marketing, and strategy initiatives through...

About the Role The Senior Director, Production Print Marketing leads the strategic development and execution of go-to-market initiatives to drive market share and revenue growth within the production printing sector. This role exists to bridge the gap between product innovation and sales success by cultivating a dominant brand presence through expert customer marketing and high-level industry influence. The successful candidate will accelerate demand and deliver effective sales enablement tools that position Canon as the premier choice in the Production Print space. Your Impact Represent Canon at Industry Events: Serve as a primary brand ambassador and keynote presence at major industry trade shows to showcase technological advancements and build executive-level rapport with prospective clients and partners. Cultivate Media and Analyst Relations: Establish and maintain authoritative relationships with key industry analysts and trade media to secure favorable...

About the Role Canon U.S.A., Inc. in Melville, NY is currently seeking a Generative AI & Data Associate Engineer (Assoc Engineer, Gen AI Data). We are seeking a highly motivated and talented entry level individual to join our Development & AI team. This role offers a unique opportunity to work on cutting-edge projects and gain hands-on experience in the field of artificial intelligence and software development. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Collaborate with the Development & AI team to design, develop, and implement AI-driven solutions Assist in data collection, preprocessing, and...

About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products. Your Impact We're actively seeking an individual to: Diagnose basic mechanical, software, network, and system failures using established procedures. Service and repair designated equipment to Canon standards and specifications. Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance....

About the Role Canon U.S.A., Inc. in Melville, NY is currently seeking a Generative AI & Data Associate Engineer (Assoc Engineer, Gen AI Data). We are seeking a highly motivated and talented entry level individual to join our Development & AI team. This role offers a unique opportunity to work on cutting-edge projects and gain hands-on experience in the field of artificial intelligence and software development. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Collaborate with the Development & AI team to design, develop, and implement AI-driven solutions Assist in data collection, preprocessing, and...

Overview Canon Business Process Services is looking for an energetic and experienced customer service/concierge professional with Executive Level / VIP communications proficiency, both written and verbal . This position requires that candidates have a positive attitude, decorum, interpersonal skills, a friendly demeanor, the ability to multitask, and a passion for service and hospitality. Applicants must be skilled with the Microsoft Office suite as well as able to quickly learn new platforms. Work hours may require early mornings and/or late evenings depending on business needs and events. Professionals in this position are highly visible and must be able to adapt to changing circumstances, and demonstrate critical thinking in a fast pace environment. Responsibilities Responsibilities : · Greet staff and guests entering the facility. · Efficiently register guests and direct them to the person with whom they are meeting. · Courteously address requests, solve...

About the Role 2026 Canon Insights Summer Internship Canon, U. S. A., Inc. is currently hiring for our 2026 Canon Insights Internship Program. The program will be held from Monday, June 1, 2026 - Wednesday, August 5, 2026. Canon is an innovative global digital imaging leader that uses technology to dissolve the barriers we face in the connections we build, the experiences we create, and even the lives we live. We are looking for passionate and experienced students to join the Canon USA team. This is a paid summer internship 10-week robust experience. What You'll Do: You will have the opportunity to gain hands-on work experience by participating in significant work projects that help you learn, develop business skills, and provide a meaningful contribution to Canon's business and goals. You will be exposed to world-class teams and our business, marketing, and strategy initiatives through training, meetings, presentations, and other planned activities....

Overview Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party Greet outside visitors in a professional manner May sign for incoming and outgoing packages; route to appropriate party Use internal paging system Call for car service or messenger as requested by client May perform filing, typing and other administrative duties as requested by client Assist various departments with mass mailings May receive and route faxes May schedule conference room based on client requests and order catering as needed Due to changing technology in office automation, will be...

About the Role Canon U.S.A., Inc. in Melville, NY is currently seeking an Digital Operations & Transformation Associate Analyst (Assoc Analyst, App Ops/Deploy). This role will act as the bridge between our IT strategy and the workforce. They will be responsible for assisting with the cultural shift required to move from O365 to Google Workspace. They will also facilitate the generation and adoption of Gen AI applications, practices & processes. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday, Tuesday and Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact Performs initial analysis and issue verification to resolve production website issues Triages with business users,...

About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. Your Impact We're actively seeking an individual to: Diagnose basic mechanical, software, network, and system failures using established procedures. Service and repair designated equipment to Canon standards and specifications. Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance....