The Twenty Two

The Twenty Two is a luxury lifestyle hotel based in London. Our newest property, set within the former Margaret Louisa Home in New York City’s Union Square, offers an all-day public restaurant and a private members’ club. We are looking for an Experience Coordinator to join our NYC team. This role is ideal for experienced FOH professionals who are looking to grow in hospitality, guest relations, and high-end service. Overview: The Experience Coordinator is responsible for consistently delivering the best in room service and experience that epitomizes the ultimate in effortless luxury lifestyle hospitality by demonstrating a strong sense of intuitiveness coupled with outstanding attention to detail. General Responsibilities: Delivers outstanding levels of guest service by being professional, efficient, intuitive, and polite in manner Maintains sound working knowledge of all menu items, presentation of these items, accompaniments, and availability Maintains broad...

The Twenty Two is a luxury lifestyle hotel based in London. We are opening a new property with an all-day public restaurant and private members’ club located in the former Margaret Louisa Home in Union Square. We are looking for an In-Room Dining Attendant to join our team. This role will operate on overnight shifts and is a crucial and valuable asset to our operations. Hours will likely fall around 11pm - 7am. Overview: The In Room Dining Attendant is responsible for delivering exceptional and discreet service to all hotel guests who order from the In Room Dining menu. This role ensures that each order is accurately prepared, beautifully presented, and promptly delivered, while providing a warm, attentive, and professional experience that reflects the standards and ethos of The Twenty Two. General Responsibilities: Deliver an exceptional guest experience by providing warm, intuitive, and professional service at all times. Take in-room dining orders accurately,...

The Twenty Two is a luxury lifestyle hotel based in London. We have opened a new property with an all-day public restaurant and private members’ club located in the former Margaret Louisa Home in Union Square. We are looking for an In-Room Dining Manager to join our team. If you have strong knowledge of in-room dining standards and have led + developed a team successfully, we would love to meet you. Overview: The In-Room Dining Manager is responsible for overseeing the daily operations of the in-room dining service at The Twenty Two hotel, ensuring exceptional guest service, timely delivery, and adherence to quality standards. This role supports and manages the in-room dining team, oversees order flow, maintains cleanliness and organization, and ensures guest satisfaction. The In-Room Dining Manager also oversees the staff cafeteria and creates Standard Operating Procedures to ensure it runs efficiently on a daily basis. General Responsibilities: Manage and...