Berkshire Bank

Division: Retail Banking Department: Various – Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 7 Salary Range: $20.00 - $31.09 per hour Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Braintree, MA - New Branch OPENING SOON! Purpose/Objective : Identify customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and digital engagement. Supervise all Customer Service Associate (CSA) and Universal Banker positions to ensure the efficient and effective operation of the Customer Service line. Duties may include assigning workflow, training CSAs, monitoring customer experience, and ensuring programs are in conformance with established procedures. Coach CSA and UB to relationship...

Division: Commercial Department: Commercial Status: Exempt Grade: 9 Salary Range: $52,458 - $81,036 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Providence, RI Job Duties and Responsibilities Analyze and underwrite credit requests in a timely manner by leveraging the following resources: interactions with the loan team, meetings with customers/prospects, spreading tools, industry/market research, credit/financial due diligence, appraisals, web research, and other resources as Accurately identify loan policy exceptions as well as red flags during the analysis process (market risk, bankruptcies, late payments, past due taxes etc.) and bring those to the attention of the Discuss deal structure, cash flow, collateral, and customer character with Relationship Managers (RM). Present written analysis,...

Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.01 per hour Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: 12 S Bedford Rd, Mt Kisco, NY Purpose/Objective: Identify customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and champions digital engagement. Performs general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as Bank's main point of customer contact; maintains working knowledge of established policies and operating procedures. Key Accountabilities: Customer Service – 50% Creates an exceptional client experience by...

Division: Commercial Department: Private Banking Reports to: SVP, Private Banking Manager Status: Exempt/Officer Grade: 10 Salary Range: $55,588 - $118,103 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Springfield, MA or Hartford, CT Purpose/Objective : Develops and retains private banking business. Meets with high income/high net worth prospects and customers such as executives, business owners, entrepreneurs, physicians, attorneys, accountants, and others in a designated region, offering a complete array of company products and services in coordination with various other departments. Provides ongoing high level of personalize, convenient, confidential service for customers, serving as customers primary bank contact. Provides checking and savings accounts, commercial and consumer loans, mortgages,...

Status: Exempt Grade: 9 Pay Range: $52,458 - $81,036 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Lincoln, RI Principal Objective The Operations Analyst plays a key role in improving the efficiency and effectiveness of the Operations team. Tasked with the responsibility of analyzing, optimizing, and streamlining processes, the Analyst contributes significantly to a department's overall performance. The Analyst will provide data-driven insights and strategies that enhance decision-making and operational workflows. In addition, Operations Analyst supports and may lead multiple department projects which will require independent decision making, project management, and change implementation skills. Principal Duties and Responsibilities Collaboration : Work with all levels and business partners, to ensure that...

Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 6 Pay Range: $20.00 - $28.01 per hour Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Braintree, MA - New Branch OPENING SOON! Purpose/Objective : Provides exceptional experiences while educating clients on a wide variety of products and services. Lead builder of client relationships in the financial center and performs outreach to clients, prospects, and the community. Ensures proper documentation and compliance for all new accounts, loan requests, and account maintenance. Key Accountabilities : Advises clients on product selection, capitalizes on relationship building opportunities, and establishes new accounts. Originates/closes consumer loans and second mortgage products,...

Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 8 Pay Range: $21.69 - $35.31 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Braintree, MA - New Branch OPENING SOON! Purpose/Objective: Assists the Financial Center Manager with growing the Bank by managing customer relationships, directing branch operations, supervising team members and while ensuring that the entire team is consistently providing excellent customer service. Key Accountabilities: Educates clients on our products and services offered in the branches and digitally. Initiates, processes and closes various loans, including Consumer, Home Equities and Small Business. Is adept at asking clients questions related to their finances and managing relationships with such tools as...

Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 6 Salary Range: $20.00 - $28.01 per hour Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Somers, NY Principal Objective The Flex Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. Teller Objective: A Flex Banker is responsible for processing financial transactions including deposits, withdrawals, check cashing and loan payments in an efficient and accurate manner while providing outstanding service to customers. Ensures every transaction is completed in accordance with bank policy and regulatory requirements. Ability to work effectively as part of a team in sharing and organizing workflow. Consistently provides...

Status: Non-Exempt Grade: 7 Salary Range: $19.56 - $30.22 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: New York City, NY Summary of Position : The Sales Assistant is responsible in assisting the EVP with essential administrative and operational functions, acting as liaison internally with Sales and the Customer Experience (CX) Representatives and externally with specific manufacturer relationships. Responsibilities Generate weekly pipeline reports by Loan Officer. Maintain and update the sales pipeline assuring transparency with the CX and various departments. Work closely with the Loan Officers with travel calendars and trip and site visit reporting. Point of contact with specific manufacturers communicating transaction updates. Coordinate manufacturer reporting on monthly sales volume and buy down programs. Maintain...

Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 6 Salary Range: $19.00 - $31.86 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Rome, NY - 1300 Erie Blvd Purpose/Objective : Identify customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and digital engagement. Supervise all Customer Service Associate (CSA) and Universal Banker positions to ensure the efficient and effective operation of the Customer Service line. Duties may include assigning workflow, training CSAs, monitoring customer experience, and ensuring programs are in conformance with established procedures. Coach CSA and UB to relationship building opportunities, including new...

Division: Finance Department: Treasury Reports to: SVP, Deputy Treasurer Status: Exempt Grade: 10 Salary Range: $60,805 - $101,245 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Boston, MA - 131 Clarendon St Principal Objective Execute Treasury functions including investment portfolio and funding management, asset/liability modeling, and ALCO reporting. Principal Duties And Responsibilities Treasury Function Manage investment portfolio under direction of Senior Analyst and prepare reporting and analytics Manage borrowing portfolio under direction of Senior Analyst and prepare reporting and analytics Manage liquidity as well as FHLB and FRB loan collateral to maximize borrowing lines Provide backup for Treasury staff Provide backup for Cash Management Staff Assist in preparing Treasury-related information...