Injured Workers Pharmacy, LLC
Andover, MA
The Claims Support Coordinator (Prior Authorization) is responsible for ensuring that specific workers compensation claim prescriptions are processed accurately and in a timely manner in order to increase cash flow and meet or exceed production goals. This position demands strong communication skills, quality customer service, heavy telephone interaction, problem solving skills and strong attention to detail while working in a fast-paced team environment. What You’ll Do Documents all communication with insurance carriers, physicians, law firms, account managers and patients in the approved format Follow all department policies and procedures to obtain authorization and pertinent information Review all letters and medical documents in regard to prior authorization Serves as a liaison between departments and outside parties to ensure that customers receive their medication in a timely manner Obtaining prior authorization for pending medications in states which this...

