Town of Norfolk

Norfolk Public Library LIBRARY ASSOCIATE Part time, 16.5 hours per week Grade 3, Step 1 - $19.71 Under the direction of the Circulation Supervisor, the Library Associate provides service and assistance to patrons at the circulation desk. The position requires the ability to understand and follow library policies and procedures and the skills to use PCs with Windows operating system and the automated circulation system effectively. This is a customer service position; patience, friendliness, a community service mindset, the ability to multitask, and team-working skills are essential. Responsibilities · Charging and discharging library materials including holds and renewals · Using the SIRSI Circulation System to issue library cards, accept and record payments for materials, and submit requests for inter-library loans · Assisting patrons in the use and location of library materials within the building · Assisting patrons in the use of the automated...