Butler Ag

Admin Manager Rapid City, SD, US Join us at Butler Machinery as a Product Support Manager Location: Rapid City, SD or Pierre, SD Department: Service Operations - Aftermarket Type: Exempt, Full-Time Region Coverage: Rapid City, Pierre, Chadron, Kearney Why This Role Matters The Product Support Manager at Butler Machinery is a vital leadership role responsible for enhancing operational efficiency, safety culture, and customer satisfaction across service and parts departments. With over 50% travel, this position ensures consistency across store locations by reviewing KPIs, financials, and safety practices, while also collaborating with manufacturers like Caterpillar on Dealer Excellence programs and warranty decisions. This is not an IT role; but rather centers on supporting team development, promoting manufacturer programs, and driving strategic growth in aftermarket services-all aligned with Butler's mission to build long-term relationships founded on trust and...