University of Colorado

Patient Services Representative I-II Urology, Highlands Ranch University of Colorado Colorado Springs Description University of Colorado Anschutz Medical Campus Department: Community Practice Job Title: Patient Services Representative I-II - Urology, Highlands Ranch Position #: 00829862 - Requisition #:35787 Job Summary: Key Responsibilities: Acknowledges and welcomes patients and visitors; sets the tone for a positive experience. Checks patients in and out for appointments, and schedules follow-up appointments at the time of discharge. Verifies patient and insurance information, while accurately documenting necessary modifications to the Electronic Health Record (EPIC). Answers multiple phone lines to fulfill patient needs over the phone. Monitors provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks. Reviews the Daily Appointment...