Informed Choice & Support Planning Policy Specialist / Human Services Program Representative 2

Working Title: Informed Choice & Support Planning Policy Specialist

Job Class: Human Services Program Representative 2

Agency: Human Services Dept

• Job ID : 90519

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 12/02/2025

• Closing Date : 12/15/2025

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS-Central Office / ADSA DS Services & Standards

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Under administrative direction, the Informed Choice & Support Planning Policy Specialist will be responsible for the development, coordination and oversight of the informed choice process, support planning and informed choice policy for four Medical Assistance (MA) Home and Community-Based Services (HCBS) disability Waiver Programs. They will consult a large and diverse number of external stakeholders to inform the development of best practices, training, continuous improvement and legislative reform. This position will be the division subject matter expert of informed choice and support planning, and provide technical assistance, training and support to Counties, Tribal Nations, and providers. Responsibilities include:

• Serve as the division leader in the development of the informed choice process in HCBS waivers for people with disabilities in alignment with state and federal requirements as well as department and division priorities and goals.Establish best practices, validate outcomes and develop recommendations through the engagement of external stakeholders

• Coordinate the evaluation of HCBS program policy impacts on informed choice, assuring informed choice is attained and best practices are integrated into practical policy application.Promote Culture of Safety strategies and provide recommendations to management on key factors in performance

• Direct and provide critical expertise in the development of technical assistance and training as it relates to informed choice.Anticipate the needs of stakeholders and proactively develop timely training, technical assistance and support resources.Coordinate internal staff support and develop strategies to monitor technical assistance trends.

• As primary public guardianship administration back-up, provide technical assistance, support and application of the powers and duties appointed to the Commissioner of the Department of Human Services (DHS) and delegated to lead agencies to act on behalf of the Commissioner

Minimum Qualifications

• Experience using continuous improvement and data to drive systems change

• Project management skills to coordinate projects and resources across business areas

• Knowledge of laws and administrative procedures to serve as a technical expert in policy forums and conferences

Bachelor's Degree in Developmental Disabilities, Social Work, Public Policy or related field may substitute for 1 year of experience OR Master's degree in Developmental Disabilities, Social Work, Public Policy or related field may substitute for 2 years of experience

Preferred Qualifications

• Demonstrate strong human relations skills; communicate clearly and professionally with a variety of individuals/groups, in person and in writing (e.g., technical, statistical, rules/policies, narrative, non-narrative documents)

• Utilize project management, process improvement and related approaches

• Plan, manage and facilitate meetings; understand diverse, sometimes competing, concerns of stakeholders, interest groups and constituents; develop and utilize facilitation strategies to foster collaboration and build working relationships

• Demonstrated proficiency in Microsoft Word, Excel, PowerPoint, SharePoint and Outlook, ability to learn, understand and apply new technologies

• Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.