Sr. Devops Systems Engineer

Job Description

The Role at a Glance

We're looking for a Senior Systems & DevOps Engineer to help modernize how our Managed File Transfer (MFT) team works. This is a contract-to-hire role where the immediate focus is getting us from manual deployments and ad-hoc patches to real CI/CD pipelines, better monitoring, and more consistent reliability. Over time, this role can grow into a central voice for DevOps practices and system reliability across our DataOps space. This role is roughly a 60/20/20 split across DevOps buildout, reliability improvements, and support/mentoring.

• We need a hands-on Senior Systems & DevOps Engineer to modernize our MFT team.

• DevOps maturity is the top priority: building pipelines, reducing manual workloads, improving reliability.

• Strong Unix fundamentals and a background in secure system configuration.

• Someone who can teach, partner with the team, and help us modernize at a sustainable pace.

Responsibilities: DevOps + Modernization (60%)

• Build our first automated deployment pipelines from scratch using GitHub Actions.

• Convert manual installs, patches, and upgrades into predictable workflows.

• Help us migrate key software (Cleo Harmony, PilotFish) into repeatable CI/CD processes.

• Integrate system configuration and security principles into deployment pipelines.

• Mentor the team so they can take full advantage of modern DevOps workflows/best practices.

Reliability, Monitoring, and Noise Reduction (20%)

• Reduce alert noise so the team can focus on actual issues.

• Build reliable checks, alerts, and dashboards using the tools we have (Splunk, Grafana, ServiceNow).

• Improve observability-especially for downstream consumers.

• Help the team shift from reactively supporting systems to proactively preventing issues.

Support, Collaboration, and Teaching (20%)

• Work with the team to diagnose issues, plan improvements, and mature our operational posture.

• Provide guidance as we think about how MFT connects with APIs, orchestration, and integrations.

• Occasionally support off-hours incidents (rare-typically once per quarter or less).

What we expect you to bring

• Practical DevOps experience: building pipelines, automating deployments, maturing environments.

• Strong Unix fundamentals: working in the filesystem, understanding permissions, basic hardening, installing software.

• Comfort with system configuration and integrating that knowledge into automated workflows.

• Reliability instincts: clean alerts, useful dashboards, and an understanding of uptime and HA-even if you're not a full-time admin.

• Scripting experience. You'll mostly use Python, but we have plenty of Perl to modernize.

• Security awareness: designing systems around least-privilege access, strong boundaries, and controlled deployments.

Why this role matters

Our MFT operations are stable but manual. This role will help us move to a place where updates are consistent, deployments aren't events, and reliability is designed rather than hoped for. You'll influence how we build, deploy, and maintain the systems that keep our data moving.

Our team culture

We value learning, collaboration, and the willingness to try new things. You'll join a group that wants to modernize, understands the need for change, and is looking for someone who can help shepherd that shift. Over time, you'll become a key voice in how we design and run our systems.

If you like building practical solutions, simplifying processes, and helping a team grow in their DevOps maturity, we'd love to meet you.

Role Realities (Communicate Transparently)

• This is not a 24/7 on-call role, but rare off-hours support is possible (~quarterly).

• This is not a Unix admin job. It's DevOps with enough system understanding to build good automation.

• This role has long-term influence potential.

• The work evolves over time: heavy DevOps buildout upfront, then a mix of reliability, mentoring, improvement, and integration.

The Pitch for Candidates

• You will build the team's first modern deployment pipelines.

• You'll have room to influence, simplify, and shape our DevOps direction.

• You'll modernize legacy workflows in a thoughtful, collaborative environment.

• You'll work on practical reliability-cleaning up alerts, improving observability, and reducing noise.

• You'll help a team evolve with modern practices but without the burnout culture.

You'll learn MFT, APIs, integrations, and DataOps patterns along the way.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Demonstrated DevOps experience: building pipelines, not just running them.

• Strong Unix comfort: filesystem, permissions, installs, troubleshooting.

• Experience modernizing manual processes.

• Reliability and monitoring instincts (reducing noise, creating useful alerts).

• Secure system practices (least privilege, controlled deployments).

• Scripting: Python preferred; Perl familiarity or willingness to work with it.

Strong communicator who can explain concepts simply and mentor/teach others how to adopt them. - MFT familiarity (Cleo Harmony, PilotFish, SFTP/AS2).

• Any experience in OpenShift or container-based deployments.

• Configuration management or IaC: Ansible, Terraform.

• Experience connecting systems to APIs or orchestrations.

Experience in compliance-driven environments (SOC2 / HIPAA / NACHA).