Business Analyst

Title
Business Analyst
Finance

Reports to
Director, Finance

Position Overview

We are seeking a detail-oriented and analytical Business Analyst to join our growing Safeguarding Team. In this role, you will support and enhance our existing safeguarding tool while playing a key role in testing and validating a newer, more robust version currently under development. You will assist with planning, coordination, and execution across the safeguarding program as it continues to evolve alongside new products, legal entities, reconciliation enhancements, and technical improvements. This position offers meaningful exposure to multiple facets of the payments industry and requires close collaboration with cross-functional teams including Product, Technology, Finance, and Compliance. The ideal candidate is curious, adaptable, and enjoys tackling complex problems in a regulated environment while balancing strong attention to detail with an understanding of the broader business impact.

This role is based in Waltham, MA and provides an excellent opportunity to grow your accounting career within a collaborative and evolving organization.

Duties and Responsibilities

• Support the safeguarding program by identifying and resolving data and processing issues. Log defects, coordinate accurate data fixes, verify implementation and document RCA (Root Cause Analysis).
• Develop comprehensive testing scenarios. Execute, review, and validate the results. Maintain evidence of test results and document audit trail.
• Update the Business Requirements Document (BRD).
• Collaborate with product management to ensure safeguarding project milestones and major deliverables are on schedule. Identify potential risks and recommend achievable solutions.

Qualifications

• 5+ years working as a Business Analyst
• 3+ years of experience performing user acceptance testing
• Strong problem-solving skills
• Strong communication skills
• Effective time management skills
• Self-motived, flexible, and ability to work independently
• Detailed oriented without losing the big picture
• Hands-on attitude with a willingness to learn and take on a wide variety of responsibilities
• An understanding of Accounting Fundamentals
• An understanding of the Safeguarding Regulations
• An understanding of System Development Life Cycle
• Preferred Experience:
  • Experience working in the financial services / payments industry
  • Experience working with multiple legal entities and currencies
  • An understanding of CASS 7

Working Conditions

• Flexibility to work in an office, remotely or in a hybrid environment.
• Frequent collaboration with internal teams, external vendors, and strategic partners
• Ergonomic workstation support and technology tools provided.

Travel Component

• < 10%

Job Classification

• Exempt

At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics.

Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at HR@payroc.com

Compensation and Benefits

Our compensation reflects the cost of labor across several U.S. geographic markets. Actual compensation may vary based on a number of factors, including location, job-related knowledge, skills, and experience. Depending on the position offered, additional forms of compensation – such as bonuses, incentives, or equity – may also be included as part of the total compensation package. We offer a comprehensive range of benefits to support your overall well-being, both personally and professionally. These may include medical coverage, financial benefits, and wellness support tailored to your needs.

Note to Agencies

Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.