Office Assistant / Customer Service Support

Overview: Valley Green is seeking a reliable, detail-oriented Office Assistant / Customer Service Support professional to support daily office operations. This position is primarily focused on customer service and administrative duties (approximately 80%), with a secondary focus on light office cleaning and organization (approximately 20%).

The ideal candidate is professional, organized, customer-focused, and comfortable multitasking in a fast-paced office environment.

Key Responsibilities

Customer Service & Administrative Duties (Approx. 80%)

• Answer and direct incoming telephone calls promptly and courteously
• Greet clients professionally and assist with service inquiries, quoting, and sign-ups
• Provide accurate information and excellent customer support
• Perform data entry using company lawn and service management software
• Maintain organized filing systems (both digital and physical)
• Assist with scheduling, correspondence, and general office coordination
• Support team members and management with administrative tasks as needed

Light Office Cleaning & Organization (Approx. 20%)

• Vacuum office areas and wet vacuum when necessary
• Empty trash and maintain cleanliness throughout the office
• Dust desks, shelves, and common surfaces
• Organize common areas, storage spaces, and office supplies
• Change air filters as scheduled
• Clean and maintain the break room, including counters and tables

Qualifications & Requirements

• High school diploma or equivalent required
• Previous office or customer service experience preferred
• Strong verbal and written communication skills
• Excellent organizational skills with the ability to prioritize tasks effectively
• Proficiency with office software, phone systems, and ability to learn new programs
• Attention to detail and commitment to maintaining a clean, professional workspace
• Ability to perform light physical tasks such as vacuuming and lifting light items
• Ability to work independently as well as part of a team

Why Work With Valley Green?

• Supportive and collaborative team environment
• Stable, full-time weekday schedule
• Opportunity to grow with an established outdoor maintenance company
• A role where your contributions directly support clients and daily operations

To apply: Please email your resume to susan@valleygreenassociates.com or schedule an interview with the following link: https://www.picktime.com/ValleyGreen

Benefits

• Hourly rate DOE $19-25/hr
• Paid time off (PTO) and paid holidays
• Health, dental, and vision insurance options
• 401k

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Moorhead, MN 56560 (Required)

Work Location: In person