Senior Sales Engineer

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

We are seeking a dynamic Senior Sales Engineer with a specialization in High Availability (HA) and Disaster Recovery (DR) solutions. In this role, you will leverage your technical expertise and sales acumen to engage with customers, understand their challenges, and deliver tailored solutions for IBMi workloads across on-premises and cloud environments. Your contributions will be pivotal in driving business growth and ensuring customer success. If you are a technically adept and customer-focused professional eager to take on new challenges and drive business success through innovative HA/DR solutions, we encourage you to apply for this exciting opportunity.

Essential Duties and Responsibilities :

• Lead and manage technical sales engagements, demonstrating our HA/DR solutions for IBMi applications.

• Collaborate with sales teams to develop and deliver customized presentations, demonstrations, and proof of concepts to prospective clients.

• Utilize in-depth knowledge of IBMi technologies and cloud platforms (AWS, Azure, Google Cloud, Skytap, etc.) to support customers digital transformation and modernization efforts.

• Address customer needs and technical challenges, providing innovative and effective HA/DR solutions.

• Build and maintain strong relationships with key stakeholders, partners, and customers understanding their business requirements and aligning our solutions to meet their objectives.

• Stay current with industry trends, HA/DR technologies, and competitive landscape to provide strategic insights and recommendations.

• Handle objections professionally; respond to questions quickly; deal with challenges assertively and persuasively.

• Self-manage assignments and administrative tasks, managing multiple projects simultaneously from start to finish.

Required Qualifications:

• A minimum of 8+ years of relevant sales engineering experience

• Knowledge or experience with IBMi Operating Systems (command structure and Menu Systems)

• Knowledge or experience using IBMi Journaling and Logical Replication software concepts

• Experience in Disaster Recovery using hot standby systems for application/business resumption following an unexpected outage.

• Knowledge or experience using High Availability concepts

• Familiarity with logical replication for building reporting or data mining requirements.

• Understanding of multi-factor authentication (MFA) concepts for identity verification for system access.

• Knowledge or Experience with RedHat Linux environment and Linux commands is desired but not required.

• REST services and other application development skills and experience is desired but not required.

• Genuine passion for working with customers and a keen interest in continuous learning.

• Highly motivated and comfortable taking on a variety of tasks to satisfy business requirements.

• Detail-oriented and able to rapidly learn and take advantage of new concepts and technologies.

• Strong problem solving and requirements gathering skills.

• Strong written and verbal communication skills.

Education:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or related discipline.

• Possession of, or willingness to obtain, technical cloud certifications.

Travel Requirements:

Information Security:

Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

#LI-Remote

#LI-MM1

Annual salary range for this position is between $105,000.00 - $141,750.00 gross before taxes.

What Rocket Software can offer you in USA:

Unlimited Vacation Time as well as paid holidays and sick time

Health and Wellness coverage options for Rocketeers and dependents

Life and disability coverage

Fidelity 401(k) and Roth Retirement Savings with matching contributions

Monthly student debt benefit program

Tuition Reimbursement and Certificate Reimbursement Program opportunities

Leadership and skills training opportunities

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.

At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.