Office manager

Bowen Plumbing & Gasfitting are on the prowl for a new Superstar Office Manager! We’re a skilled, hardworking team dedicated to quality work across residential and light commercial projects in Wellington. We take pride in delivering craftsmanship that lasts, communicating openly with our clients, and maintaining a safe, positive, and well-organised work environment. As our Office Manager, you’ll be essential in keeping our operations efficient and supporting both our onsite plumbers and clients to help us deliver the best outcomes every day. What You’ll do • Be the key point of contact for client calls, emails, bookings, quotes and job updates • Help with Managing client enquiries and keep Job Management System up to date • Invoicing, accounts receivable/payable, bank reconciliation & Support payroll -you will need to be comfortable chasing money on occasion • Keep financial records accurate and help prepare weekly and monthly reports • Maintain employee and subcontractor records, licenses, certifications & onboarding requirements • Track job progress, labour hours, and assist with internal reporting • Data hygiene, compliance tasks & assist with insurance claims. • Keep the office running smoothly—filing, supplies, basic IT support • Jump in wherever needed to support the office team What we're Looking For • Strong communication skills – the ability to be friendly but firm • Confident with computers (Fergus/ Xero ideal but we'll train!) • Intermediate MS Office skills required to effectively manage administrative tasks • Friendly, proactive attitude 😊 • An organised person who wants to really OWN their role • Someone who enjoys helping a team succeed and wants to grow with us • Minimum 5+ years of work experience required • Experience with invoicing and financial reporting is a plus! • Previous experience working alongside the trades sector is preferred but not required. If this sounds like a bit of you, send your CV and a short email telling us why you’re the right person for this job TODAY. Send your email to rob@bowenplumbing.co.nz with “killer office manager applicant” in the subject line. Be sure to write a p.s. and tell us your favourite thing for breakfast.