Senior Administrative Assistant - Colorado Springs Airport

The City of Colorado Springs is ready to welcome a Senior Administrative Assistant to the Airport Operations team! As a Senior Office Specialist for the Colorado Springs Airport, you will perform a variety of clerical duties in support of Airport Operations such as obtain, validate and process various regulatory and security related background checks. This includes employee testing, work authorization verification, biographical information collection, and safeguarding, fingerprinting, employee vetting and issuance of airport identification badges in accordance with various local and federal governing requirements.

Work Location: 7770 Milton E Proby Parkway, Colorado Springs, Colorado 80916

Job Type: Full-time; eligible for overtime hours/pay, when necessary

Work Schedule: Monday - Friday; 8:00AM - 5:00PM. The position requires that you are available for emergency call out when necessary.

Pre-Employment Requirements: The selected candidate must pass (or have already passed) a fingerprint-based criminal history records check as required by the Transportation Security Administration.

As a Senior Administrative Assistant for the Colorado Springs Airport, you will:

• Review and process the Airport identification badge/access media and fingerprint applications
• Protect the privacy and security of personal information present during badging application process
• Interpret TSA (Transportation Security Administration) and FAA (Federal Aviation Administration) regulations to ensure proper authorization and identification of Airport users
• Assess situations quickly, objectively, and determine the proper course of action
• Determine appropriate access level and issue correct level identifications in accordance with the TSA approved Airport Security Plan
• Conduct security training and airfield driving classes for airport tenants, employees, and contractors ensuring compliance with TSA and FAA guidelines; incorporate new TSA and FAA guidelines into class curriculum
• Ensure contractors meet proper insurance levels for accessing the Airport operations area
• Ensure ground transportation providers meet requirements established by the PUC (Public Utilities Commission) and the Airport
• Support other Airport Operation departments by performing assistant duties for irregular and emergency operations such as fire watches, escorts, and other duties deemed necessary for security and safety
• Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page
  
  

• Microsoft Office Suite Programs with a strong understanding of Microsoft Excel, Word and Outlook
• Organization methods with a strong dedication to details
• Comprehensive knowledge of both federal and state laws
  
  

• Maintain a high level of confidentiality
• Effectively communicate complex issues and proactively offers alternative solutions, navigating challenging situations with tact and poise across all internal and external customer levels
• Complete assigned tasks with minimal supervision and research
• Manage multiple priorities while working under tight deadlines
• Work with frequent interruptions and changes in priority
• Establish and maintain good working relationships with other City employees and the public
• Provide exceptional customer service to internal departments and external contacts
• interpret, explain, and apply pertinent Airport policies and procedures to include federal and state laws and regulations
• Stay informed of airport operational, safety, and security issues
• Provide timely responses to a variety of administrative inquires
• Communicate effectively verbally and in writing
  
  

• Equivalent to completion of the twelfth grade (high school diploma or GED)
• Four years of professional, full-time airport operations, airport security, airport safety, or homeland security experience or in a related field
  
  

Substitutions: We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

We encourage all to apply!

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• College level coursework in Airport operations
• One year experience in Airport operations, specifically experience with software used to maintain Airport access control
• Experience working with regulatory guidelines of local and federal governing entities
• Experience working with and maintaining confidential documents and information
• Knowledge in the areas of criminal history record checks and management
• Ability to demonstrate proficient experience with credentialing and/or identification software applications and advanced MS Office (Excel) level
  
  

Additional Information

Please contact Katie McLaughlin at katie.mclaughlin@coloradosprings.gov for any questions about this position.

Fiscal Responsibility: This classification prepares accounting, budget and employment actions, purchasing documents, and does research to justify language used in documents. May recommend budget allocations.

Physical Demands: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Environmental Conditions

Frequency

Primary Work Environment

Office Environment

Extreme Temperature

Never

Wetness and Humidity

Never

Respiratory Hazards

Never

Noise and Vibrations

Never

Physical Hazards

Never

Mechanical and/or Electrical Hazards

Never

Exposure to Communicable Diseases

Never

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.
  
  

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

To be notified of future career opportunities sign up for job alerts on the Job Alerts page.

Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.

01

What is the highest level of education you have completed?

• Less than high school
• High School diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or above
  
  

02

How many years of professional, full-time airport operations, airport security, airport safety, or homeland security experience or relevant experience do you possess?

• Less than one year
• One or more years
• Two or more years
• Three or more years
• Four or more years
• Five or more years
• Six or more years
• Seven or more years
• Eight or more years
• Nine or more years
• Ten or more years
  
  

03

Please indicate which of the following you have experience with. Check all that apply:

• Airport identification badge/access media and fingerprint applications and process
• Interpreting TSA (Transportation Security Administration) and FAA (Federal Aviation Administration) regulations to ensure proper authorization and identification of Airport users
• Conducting security training and airfield driving classes for airport tenants, employees, and contractors ensuring compliance with TSA and FAA guidelines
• Experience working with and maintaining confidential documents and information
• Knowledge in the areas of criminal history record checks and management
• Ability to demonstrate proficient experience with credentialing and/or identification software applications and advanced MS Office (Excel) level
• Airport operations, airport security, airport safety, or homeland security
  
  

04

Please explain, in written detail, your experience including your role and where you gained your experience.

05

Explain how you fulfill the ideal candidate description listed in the job announcement.

• Required Question