Principal Site Reliability Engineer

Job Description

Are you someone with a passion for taking on big challenges? Are you interested in large-scale, highly distributed systems? If so, then Oracle's Cloud Infrastructure team is for you. We're looking for Site Reliability Engineers (SRE's) to help build highly distributed systems, platform services and tools for a highly distributed multi-tenant cloud environment at massive scale.

The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest challenges. This is a key role within the OCI Compute SRE team with a strong emphasis in building solutions that support the delivery of incident and problem management.

We are looking for strong SRE's to take on the challenge of engineering infrastructure solutions for scale and performance while providing strong guarantees of availability to our customers. Your team will have diverse expertise in systems, networking, and software development to provide the stability, performance, and reliability our customers need. You will build tools to address hard operational problems while enabling our service developers to remain agile and deliver feature changes. You will deliver the solutions that directly contribute to our customer's success.

A SRE will spend a significant amount of their time doing "ops" related work such as production issues and service on-call. When not working on operations the SRE is working on software engineering tasks such as design and development of systems that increase our reliability, scalability and reduce operational overhead through automation. The ideal SRE candidate is proficient programmer who has large breadth of knowledge and experience including areas such as networking, internet protocols and Linux systems.

Our SREs are close partners with service owners in all aspects of service operations and ownership. We have a strong culture of innovation, collaboration and teamwork inspired by the DevOps philosophy.

This role will support Oracle's government customers.

Minimum Qualifications

• US Citizenship

• BS degree in Computer Science or related technical field involving coding or equivalent practical experience.

• Proficient with writing services/task automation in Python, Bash, Ruby, Perl, JavaScript, or Java

• Proficient with communication skills (writing, organization, learning exchange)

• Familiarity with core protocols (DNS, DHCP, HTTP, TCP)

• Deep knowledge of Linux internals and host-based networking

• Expert Linux/Unix performance and stability troubleshooting skills

• Familiarity with configuration management solutions such as Chef, Puppet, etc.

• Experience with devising, managing, and extending monitoring solutions for large scale environments.

• Experience in database management (Oracle DB, MYSQL, Postgres)

• Experience in shared file systems (Gluster, ZFS, etc.)

• Systematic problem-solving approach, strong communication skills, a sense of ownership and drive

• Deep understand of service metrics and alarms through the development of dashboards, service KPIs, alarming systems

• Experience working in an operational environment with mission critical tier one services with associated pager duty

• 5+ years managing large scale, highly distributed, services infrastructures

• 2+ years managing host virtualization technologies (KVM, Containers, Docker, etc.)

Preferred Qualifications

• Experience supporting security applications, products and services in a cloud environment.

• Familiarization with USG system accreditation processes.

• Proficient in coding complex, distributed systems using Python, Ruby, Java, or C/C++ Deep knowledge of Networking (TCP, UDP, DNS, DHCP, IPSec)

• Deep focus on building secure Internet facing systems and services in hostile environments

• 3+ years of experience in production software development with Agile methodologies

• 3+ years managing host, network, or storage virtualization technologies

• Expert troubleshooting skills

• Expert fleet automation and management solutions

Responsibilities

Responsibilities

Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $86,400 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.